Field Service Engineer - Industrial Printing

Field Service Engineer – Responsibilities Provide timely and effective installation of Durst products and services. Perform effective initial customer operator/maintenance training, as required. Maximize Durst equipment uptime through timely response and effective/efficient repair and maintenance to ensure high levels of customer satisfaction. Efficiently manage utilization of Durst assets (parts, tools, test equipment, autos) and resources (travel expenses, phone, etc.) to achieve targeted financial results. Communicate and interact with customers, sales and other service counterparts in a positive, courteous and professional manner and always present a professional image to Durst customers. Complete all job‑related administrative aspects (call reports, part returns, time/expense reporting, etc.) on time and error free. Field Service Engineer – Qualifications Previous experience in printing or related industry. Great attitude and eagerness to learn. Strong mechanical aptitude and good dexterity. Excellent communication and customer service skills. High school diploma or equivalent. Experience or training within some form of mechanical discipline. Willingness to travel as needed, typically up to 75% of the time (or more during your initial training period) – mostly overnight travel via car and plane throughout USA & Canada. Ability to safely lift up to 50 pounds and push, pull and reach for boxes and parts weighing up to 50 pounds. Nice‑to‑Have Qualifications Associate’s degree or equivalent training and/or experience. At least a few years of field service experience. Familiarity with reading schematics and wiring diagrams. Hands‑on experience with hand tools. Working knowledge of multimeters for electrical testing. Working knowledge of AC and DC up to 3 phase. Strong understanding of computer hardware and software. Benefits and Compensation Total compensation includes base salary, annual bonus opportunity, and overtime. 401(k) with match. Medical, dental and vision group benefits. Life insurance and disability coverage. Durst Image Technology US LLC and Vanguard Durst Digital Printing Systems LLC are committed to equal employment opportunity and to providing a workplace free from harassment and discrimination. #J-18808-Ljbffr