Business Systems Analyst

Business Systems Analyst

Healthcare's helping hand. CHG shook things up in 1979 by inventing the locum tenens staffing model. We connect doctors with patients who need their care. As the largest physician staffing firm in America, our providers treat millions of patients each year. Our industry is growing and demand is high. This means you'll have plenty of opportunities to grow and develop in your career. Keeping healthcare healthy can be as fun as it is rewarding.

We are seeking a highly motivated and experienced Business Systems Analyst to join our team. This role will involve working closely with multiple stakeholders to understand, analyze, and document their needs and translate them into actionable requirements for our product team. You will leverage your analytical skills, business acumen, and technical knowledge to contribute to the enhancement of our products and the growth of our business.

Responsibilities

• Collaborate with all involved in the product/solution delivery lifecycle (product management, users, stakeholders, software engineers, cross-functional teams, and delivery) to understand and articulate business needs
• Document well-defined business, data, and product requirements and convert them into clear, concise functional and non-functional specifications for the product team
• Work closely with the product team by contributing to the creation and maintenance of artifacts such as user stories, process flow diagrams, and test plans
• Participate in requirements gathering sessions and review requirements documentation with product management, users, and the product team
• Comprehend and communicate the potential risks and impacts of changes on systems, integrations, processes, users, UI/UX, and architecture
• Understand the objectives and value of proposed features and functionality to provide context, aiding the product team in developing effective solutions
• Participate in root cause analysis of data/process issues

Qualifications

• Requirements Discovery & Elicitation — lead the development and management of clear, detailed business requirements and functional specifications
• Systems Thinking & Process Mapping — identify and recommend process improvements to increase efficiency and effectiveness
• Data Analysis & Insight Generation — leverage data to drive requirements gathering and ensure thorough requirements
• Acceptance Criteria & Quality Ownership — ensure requirements are complete, testable, and traceable
• Stakeholder Facilitation & Alignment — liaise effectively with stakeholders at all levels, understanding and translating their needs
• Domain Expertise & Operational Context — demonstrates empathy and actively listens to customers and colleagues

Education & Experience

• BS preferred in a relevant field (e.g., business, engineering, computer science, or a related field), but relevant professional experience accepted.
• 3+ years of experience in business analysis or a related field.

Preferred

• Strong understanding of software development methodologies, including Agile and Scrum
• Knowledge of industry-specific software and tools, such as Salesforce, SQL, JIRA, Confluence, or similar platforms
• Proven ability to manage multiple projects simultaneously and adapt to changing priorities

CHG Healthcare offers starting salaries for sales positions in the form of total target compensation (TTC = base + commission + bonus), which includes base pay, commission, and bonuses. Sales positions receive short-term incentives through commission plans and bonuses. On the other hand, non-sales positions have starting salaries that consist of a base salary and short-term incentives through various bonus plans, which are paid out monthly, quarterly, or annually.

In return we offer:

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, and some unique benefits like onsite health centers, corporate wellness programs, and free behavioral health appointments.
• Flexible work schedules - including work-from-home options available
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs

CHG Healthcare values a diverse and inclusive workforce. Interested in this role but not a perfect fit? Apply anyway.

We welcome applicants of any race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status and individuals with disabilities as an Affirmative Action/Equal Opportunity Employer. We are an at-will employer.