People Operations Data Analyst, AMS

People Operations Data Analyst, AMS

Location: San Jose

Employment Type: Regular

Job Code: A151210

Responsibilities

Team Summary: The AMS Work Visa team is dedicated to ensuring compliance with U.S. immigration laws and regulations across the Americas region. We manage vendor relationships, oversee immigration case workflows, and support employees throughout their visa and work authorization processes. Our team collaborates closely with internal stakeholders to maintain accurate documentation and uphold the integrity of all immigration-related activities. TikTok is seeking to hire a People Operations Data Analyst, supporting the US Visa Services team, focused on immigration & mobility domains. In this role, you will have the opportunity to work with multiple domestic and global stakeholders to support our continued growth and expansion. Key Responsibilities:

• Act as a resource for the employee mobility services team for general information on operational workflow status and metrics.
• Follow strict Standard Operating Procedures (SOPs) to conduct daily tasks to ensure workflows are appropriately followed and reflected in program data.
• Work with several different types of technology to find, collect, and organize various types of data as well as present metrics in a way that is easy to understand.
• Interpret various forms of data by analyzing large-scale datasets from diverse sources to identify trends, patterns, and anomalies, keeping track of dataset quality.
• Use logical and analytical skills to audit and interpret data to determine what their findings mean for stakeholders.
• Develop trend analysis and data modeling solutions to support proactive incident and vendor performance management.
• Assist with data audits as required, including invoice reviews for billing matters.

Qualifications

Minimum Qualifications:

• Bachelor's degree or equivalent in a related field.
• 3+ years of experience as a data analyst, with a strong preference for those with direct experience in People/HR analytics.
• Experience with data management and analytics tools (e.g. Excel, Google Sheets, SQL, Power BI, PowerApps) to derive insights and drive process adherence.
• Proven analytical skills for large datasets, with the ability to identify current and potential issues.
• High ethical standards and able to maintain strict confidentiality.

Preferred Qualifications:

• Experience working with HR operations teams with the capacity to understand performance metrics for business needs.
• Storytelling and data visualization experience.
• Responsive and positive work attitude with the ability to deal with challenging tasks.
• Experience in a high-volume, high-intensity tech environment.

Job Information

For Pay Transparency Compensation Description (Annually) The base salary range for this position in the selected city is $76000 - $168000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues; Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at