Lead Sales (Key Holder), Full Time, Cherry Creek - West Elm

Overview Lead, Sales (Key Holder) – Your key role is to inspire customers to design and enhance their homes by providing expert guidance and exceptional service. You will drive sales, build lasting customer relationships, and support the management team in daily operations. Our mission is to enhance the quality of our customers’ lives at home and place the customer at the center of everything we do. Responsibilities Create engaging experiences for customers by sharing expertise on enhancing your home. Provide daily support to the management team by performing opening and closing routines, register functions and back‑office procedures. Provide supervision to ensure the store meets financial goals and associates deliver World‑Class service to guests. Ensure the store meets visual, replenishment, cleanliness, safety and back‑of‑house standards during on‑duty shifts. Act as the Selling Captain, modeling sales generation and customer service, prioritizing the customer experience. Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy. Requirements Effective communication, organization and leadership skills. Proven ability to motivate and influence others through personal actions and examples. 1‑3 years retail sales experience with shift supervision preferred. 1‑2 years experience in home‑related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred but not required). Physical Requirements Must be mobile on the sales floor for extended periods of time. Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques. Full‑time associates are expected to have open availability to meet the needs of the business. Part‑time flex associates must be available for a minimum of two regularly scheduled weekend shifts (Friday, Saturday and/or Sunday) and two during the week (Monday–Thursday). Availability cannot fall on the same day. Benefits Compensation: $22.00‑$25.00 per hour. Discount on all Williams‑Sonoma, Inc. brands. 401(k) plan and other investment opportunities. Wellness program supporting physical, financial and emotional health. Paid vacations and holidays (full‑time). Health, dental and vision insurance for full‑time employees, including same‑sex domestic partner benefits. Cross‑brand and cross‑functional career opportunities. Online learning opportunities through brand‑specific resources and WSI University. WSI will not, now or in the future, commence an immigration case or sponsor an individual for this position. This role is not eligible for relocation assistance. Equal Opportunity Employer Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Applications are accepted on an ongoing basis. Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. About Us Founded in 1956, Williams‑Sonoma, Inc. is a premier specialty retailer of high‑quality products for the kitchen and home in the United States, offering a full range of brands and a commitment to outstanding customer service and community impact. #J-18808-Ljbffr West Elm