Receptionist- Skilled Nursing Community

Position: Receptionist- Skilled Nursing Community

Location: Stone Oak Care Center

505 Madison Oak Drive

San Antonio- SOCC, TX

Job Id: 20594

# of Openings: 1

Receptionist / Front Desk Coordinator (Weekends Only)

Be the Heart of Our Welcome

At Stone Oak Care Center, our receptionist is more than the person who answers the phone. You are the first smile visitors see, the first voice families hear, and an important part of creating a compassionate, welcoming experience for our residents, guests, and team members.

We are seeking a dedicated Weekend Receptionist who thrives on helping others, enjoys building relationships, and takes pride in creating exceptional first impressions. If you are organized, professional, and passionate about customer service, we invite you to become part of Team Touchstone .

What You'll Do

As a Receptionist, you will play a key role in supporting daily operations while delivering the Touchstone Experience through every interaction.

Responsibilities Include:

• Welcome residents, families, visitors, vendors, and guests with warmth, professionalism, and genuine hospitality.
• Serve as the primary point of contact for incoming calls, directing inquiries promptly and courteously.
• Maintain the front desk and reception area in a professional, organized, and inviting manner.
• Accurately manage visitor logs, resident information, and community directories.
• Sort and distribute mail, packages, and correspondence in a timely manner.
• Assist with administrative tasks and provide support to various departments as needed.
• Follow established emergency preparedness and safety procedures while remaining calm and professional during urgent situations.
• Foster positive relationships with residents, families, and fellow team members through outstanding customer service and communication.

What We're Looking For

Qualifications:

High school diploma or GED required.

Previous experience in a receptionist, customer service, administrative support, or healthcare-related role preferred.

Experience managing a high volume of phone calls and multiple priorities.

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.

Ability to multitask effectively while maintaining a positive and professional demeanor.

Skilled nursing, rehabilitation, long-term care, or healthcare experience is a plus.

The Touchstone Experience

At Touchstone Communities, we believe every interaction is an opportunity to Make Lives Better . We are looking for team members who demonstrate:

• Compassion for residents, families, and one another.
• Accountability in delivering exceptional service and follow-through.
• Respect for every individual and their unique needs.
• Excellence in creating a positive experience for everyone who enters our community.
• Service that reflects our commitment to being the leading post-acute healthcare provider in the markets we serve.

Here's What's in It for You

• Competitive compensation
• Comprehensive benefits package for eligible team members
• 401(k) with company match
• Paid Time Off accrual beginning on Day One
• Employee recognition and bonus opportunities
• Touchstone Emergency Assistance Foundation Grants
• A supportive culture where every voice matters
• The opportunity to make a meaningful difference every day

If your purpose is to Make Lives Better , we'd love to meet you.

Become part of a team committed to delivering a Best-in-Class Healthcare Experience for our residents, patients, families, and fellow team members. Bring your compassion, professionalism, and commitment to service, and help us create the Touchstone Experience every day.