Sales Support Specialists

Operations Support – (Priority 1) Field Timesheets Management and Payroll Support Receive and review weekly timesheets from employees Track missing timesheets and coordinate with field personnel to obtain timely submissions Verify hours worked, identify discrepancies, and communicate with employees regarding corrections Enter and adjust time records within the BOSS Timesheets portal Maintain payroll documentation and audit records Employee Onboarding & Compliance Coordinate all new hire paperwork and onboarding documentation Process and track AAIM background checks and client-specific background screenings Schedule and monitor pre-employment drug screens Provide employees with testing locations and instructions Ensure all onboarding and compliance requirements are completed prior to employee's start date Equipment Ordering, Distribution & Asset Tracking Coordinate shipment of equipment to employees Activate and deactivate software licenses, subscriptions, device access, and other company-issued technology based on employee status Create and manage FedEx shipping labels and tracking information for returns Follow up on outstanding equipment and ensure recovery of company assets Phone & Office Administration Answer and manage incoming calls through the company's Teams phone system Screen, route, and prioritize calls to appropriate personnel Return missed calls and respond to general inquiries Assist applicants, employees, clients, and vendors with routine requests Employment Verification & Employee Support Respond to employee inquiries regarding onboarding, payroll, benefits contacts, and company procedures Assist employees with various administrative needs Sales Support (Priority 2) Business Development Support and Sales Process Training Support Business Development Managers with proposals, customer follow-up, account research, and other sales-related administrative needs as requested Develop and cultivate working relationships with key customer contacts to better support BDMs and gain practical exposure to customer communications and relationship management Work closely with BDMs to understand the unique needs, expectations, and requirements of their customers while providing timely and professional administrative support and follow-up This role will serve as a structured training opportunity to learn QualSafe’s unique market niche, service offerings, customer base, available resources, proposal processes, pricing considerations, and closing strategies, with the goal of eventually transitioning to a full-time Business Development Manager role with QualSafe in the future. #J-18808-Ljbffr