Account Executive

Job Description

Job Description

Account Executive

Department: Sales
Reports To: Vice President Sales
Location: Las Vegas, NV
Status: Full-Time

Position Summary

The Account Executive is responsible for developing new business while maintaining mutually beneficial relationships with existing clients. This position serves as the primary point of contact throughout the sales process, ensuring projects are accurately on-boarded setting proper expectations to create successful client experience. The ideal candidate is highly organized, customer-focused, and motivated by creating lasting partnerships in the large-format digital printing and visual communications industry.

Essential ResponsibilitiesBusiness Development

• Prospect and develop new client relationships through networking, outreach, and industry events.
• Generate new opportunities within trade show, event, retail, hospitality, corporate, and entertainment markets.
• Meet or exceed monthly and annual sales goals.
• Working with executive management to maintain an active pipeline of qualified opportunities.

Relationship Management

• Build long-term relationships with new and existing accounts.
• Understand customer brand, project, and timeline requirements.
• Provide outstanding customer service throughout.
• Identify additional opportunities and grow relationships within key accounts.
• Engage stakeholders to quickly resolve customer concerns.
• Maintain accurate & current prospect and client information in the company CRM system

Financial Responsibilities

• Maintain healthy customer accounts by assisting with collections when necessary.
• Monitor aging receivables for assigned customers.
• Ensure pricing maintains company profitability standards.
• Work with management regarding credit limits and payment terms.

Required Qualifications

• 3+ years of B2B sales, account management or other client-services role.
• Excellent communication and relationship-building skills.
• Strong organizational and time management abilities.
• Ability to manage multiple projects simultaneously.
• Proficiency with Microsoft Office and CRM/business management software.
• Valid driver's license and reliable transportation.

Preferred Qualifications

• Experience in large-format digital printing, commercial printing, signage, exhibits, trade shows, or visual communications.
• Knowledge of print production processes, materials, and finishing techniques.
• Familiarity with estimating and project management software.

Performance Expectations

• Achieve established monthly and annual sales goals.
• Maintain high customer satisfaction ratings.
• Generate new business on a consistent basis.
• Maintain accurate CRM and customer records.
• Ensure timely information responses and project follow-up.
• Collaborate effectively with production and sales support teams.

Physical Requirements

• Occasional lifting of sample materials up to 25 pounds.
• Frequent travel within the Las Vegas area for customer visits.
• Ability to stand, walk, and move throughout production facilities.

Compensation & Benefits

• Competitive base salary.
• Commission paid on collected invoices in accordance with the company's commission plan.
• Health insurance eligibility after the waiting period.
• 401(k) with company match after eligibility requirements are met.
• Paid vacation, PTO, and company holidays.
• Ongoing training and professional development.

Success in This Role

A successful Account Executive consistently develops new business while building lasting customer relationships. They communicate effectively with clients and internal teams, shepherd projects from initial concepts to delivery, and help drive profitable growth through exceptional service and attention to detail.