Banquet Supervisor

Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since itsinceptionin 1957 Invited hasoperatedwith the central purpose of building relationships and enriching the lives of our members guests and more than17000 employees. We are the largest owner and operator of private clubs nationwide with 130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style poolsstate-of-the-artracquet facilities fitness centers and much bea part of this incredible and inclusive team at Invited !

Job Summary:

The Banquet Supervisor is responsible for overseeing all aspects of banquet operations ensuring smooth execution of events and exceptional member and guest experience. This role involves managing the setup service and breakdown of banquet functions while maintaining Invited service standards. The Banquet Supervisor will work closely with the banquet team ensuring proper staffing coordination and compliance with safety and service guidelines while directly interacting with members guests and team members to deliver a seamless and high-quality event experience.

Reporting Structure:

• Reports to the Banquet Manager Banquet Director or Director of Food & Beverage

Day to Day:

• Recruit develop and performance manage banquet service personnel according to club procedures.

• Implement and facilitate training programs including service training to maintain welltrained staff in-line with Invited service standards driving service excellence member satisfaction and retention.

• Communicate with the Event Sales Director during event preparation to ensure proper staffing and seamless execution of private functions.

• Review banquet event orders (BEOs) and daily logs to understand function details ensuring room setups correspond with function sheets and making necessary adjustments as required.

• Oversee the timely service of food and beverages ensuring adherence to Invited standards of service and quality.

• Monitor events to ensure food is served on time communicate with the event host postevent to confirm their satisfaction and collect payment completing necessary accounting paperwork.

• Manage room breakdown and setup based on event details outlined in the function book.

• Execute opening procedures for the banquet department and ensure the room is prepared according to event standards.

• Record relevant information in the MOD log for the next shift.

• Provide a warm welcome by greeting members and guests by name and ensuring their needs are met throughout the event.

• Ensure all side work is completed including maintaining clean and organized work areas refilling and stocking containers and supplies and ensuring sanitary conditions as outlined in the Service standards.

• Interact professionally with members and guests accommodating changes and last-minute requests as needed.

• Complete additional duties as assigned by management.

Additional Duties:

• Due to the dynamic nature of the club employees are expected to assist others as needed and take on additional tasks as assigned by management.

• Follow all company club and department policies procedures and instructions.

• Represent the companys management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.

• Maintain a high level of professionalism and a commitment to excellence in interactions with members colleagues and staff.

• Promote and follow safe working practices ensuring compliance with safety guidelines and encouraging others to do the same.

• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.

• Address and resolve challenges using available resources working with regional and corporate teams to support club operations.

• Support the overall efficiency of the team by collaborating and contributing to the clubs goals.

About You:

• A high school diploma or equivalent.

• A minimum of 2 years of experience in the restaurant banquet or club-related field within the food & beverage industry.

Preferred

• Preferred certifications: Food Handlers Certificate Alcohol Safety TABC Certification CPR Certification Food Safety Program and HFWACT.

• Completion of Food Safety and Alcohol Safety training.

Physical Requirements:

• Must be able to stand walk and perform physical activities for extended periods.

• Ability to work in varying temperatures and environments with potential exposure to dust fumes or gases.

• Capable of climbing ladders squatting kneeling reaching grasping twisting bending and folding/unfolding as required.

• Able to lift carry push and pull up to 100 lbs. occasionally.

• Effective communication skills including talking and hearing with sufficient visual acuity.

Primary Tools/Equipment:

• Computer

• Banquet Event Order (BEO)

• POS system

• Trays (2 - 60 lbs.)

• Bottle Opener

• Wine Tool

Work Schedule:

• Attendance requirements for this position as outlined on the weekly schedule.

• Additional hours are required to meet deadlines of the position including weekends and/or holidays.

What We Offer:

We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked. While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:

• Medical dental and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs ( time off as required by applicable law is also provided for part time team members )

Want to learn more Visit for full details.

Have more questions Check out our Invited Jobs website for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook

Invited is an Equal Employment Opportunity Employer

The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

Required Experience:

Manager