Organizational Change Management (OCM) Subject Matter Expert

Organizational Change Management (OCM) Subject Matter Expert Join to apply for the Organizational Change Management (OCM) Subject Matter Expert role at BerryDunn — Assurance, Tax and Consulting. Overview BerryDunn is seeking a Senior Consultant to join our Medicaid Practice Group (MPG) with an initial focus supporting our client in Puerto Rico as a Medicaid Enterprise System (MES) OCM Subject Matter Expert (SME). As part of our consulting team focused on State Medicaid Agency (SMA) clients, you will leverage your OCM expertise, along with project management and Medicaid knowledge, to help Medicaid agencies improve the health and lives of individuals and build healthier communities and stronger futures. We are seeking an individual with experience in OCM, preferably in state government, health IT, and/or the Health and Human Services (HHS) industry. This individual will support, and at times lead, the identification, development, and implementation of OCM activities for the Medicaid Enterprise and its supporting people and processes. The ideal candidate will have a demonstrated State HHS IT OCM, project management, and Prosci® background with experience in Medicaid Management Information Systems (MMIS) module implementations. This position can be remotely based or located in one of our offices in Portland, Maine; Charleston, West Virginia; San Juan, Puerto Rico; or Phoenix, Arizona. You will report to senior leaders in the MPG and will help clients nationally, with your initial focus being on our client in Puerto Rico. The candidate must be willing to work standard Atlantic Standard Time (AST) business hours. Travel Expectations Approximately 25–50% travel may be required to support client engagements, stakeholder workshops, and project milestones. Responsibilities Strategy and Planning Help develop and execute an OCM strategy appropriate to the client environment Support, and at times lead, the development of project deliverables and artifacts such as plans, surveys, and assessments (e.g., Prosci® Change Triangle, Change Readiness, OCM Maturity, and Training Needs) Stakeholder Engagement and Communication Develop and manage project and stakeholder communications Help develop and maintain strong relationships with project stakeholders, including clients, project team members, vendors, and other interested parties Facilitate meetings with clients, vendors, and internal teams as needed Help manage and report on project status, progress, budget, schedule, quality, and resources Project Delivery Support, and at times lead, the development of gap analysis and business process documentation (e.g., reports, SOPs, process maps) Assist in developing and reviewing project deliverables and artifacts Document and elevate action items, issues, and decisions Help mentor and develop internal project team members Qualifications Bachelor’s degree (a bachelor’s degree can be replaced with an additional four (4) years of related experience) Minimum of five (5) years of experience implementing OCM practices for system implementation projects using an industry standard change management framework Three (3) years of demonstrated experience in an OCM lead or SME role supporting an SMA or a large healthcare provider organization of a similar size Familiarity with MES modernization efforts and CMS guidelines Demonstrated ability to perform and/or lead change management activities using an industry standard framework Demonstrated ability to confidently facilitate meetings and present complex concepts to stakeholders Demonstrated ability to balance multiple assignments and achieve quality results in a timely manner Demonstrated ability to create and sustain positive working relationships with diverse stakeholders Demonstrated ability to perform and thrive in an ambiguous and changing environment Written and verbal fluency in English Proficiency in Microsoft (MS) applications Proficiency in MS Visio a plus Spanish fluency is a plus Prosci® and/or other industry recognized change management certification strongly desired Prior consulting experience is a plus Compensation Details The base salary range for this role is $115,000 – $135,000. Salary adjustments will consider experience, education, and other qualifications beyond the minimum requirements. BerryDunn Benefits & Culture Our people are what make BerryDunn special, and we strive to support our employees and help them thrive. Eligible employees have access to benefits that support physical, mental, career, social, and financial well-being. We offer a competitive benefits package and a culture focused on learning, development, and well-being. Visit our website for a complete list of benefits. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact View email address on click.appcast.io to request an accommodation. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #J-18808-Ljbffr