Warehouse Operations Specialist

As the Warehouse Operations Specialist for our US subsidiary, you will ensure timely and accurate delivery of products, demo units, spare parts and project equipment to target destinations. You will collaborate closely with local US sales, technical and project teams, and coordinate material flows between China HQ and US operations. You will deliver precise, organized warehouse management, proactively identify pain points and optimize workflows to make inventory management and logistics support more efficient and reliable.

This role suits detail-oriented, dependable and responsible professionals who want to build operational experience within the fast-growing industrial robotics and intelligent manufacturing industry.

What You Will Do

1.Streamline product & equipment material movement

• Participate in daily US warehouse operations to ensure smooth receiving, storage, allocation and shipment of products, demo units, spare parts and project equipment.
• Arrange proper handling and shipping solutions for different business scenarios, including customer project equipment, after-sales spare parts, exhibition materials and technical demo assets. Track logistics status and resolve exceptions in a timely manner.

2.Build accurate & robust inventory management

• Maintain warehouse inventory and related records to guarantee alignment among physical stock, system data and business information.
• Keep close oversight over quantities, serial numbers, equipment conditions and material movements. Conduct regular cycle counts, maintain data and follow up on discrepancies to help build a transparent, trustworthy inventory system.

3.Support US business and customer projects

• Partner closely with sales, engineering, project and after-sales teams to provide material and logistics support for customer demos, trade shows, project deliveries, equipment testing and repair services.
• When urgent shipments, equipment transfers or on-site project requests arise, help prioritize tasks and coordinate internal and external resources to deliver outcomes.

4.Drive continuous warehouse operational improvement

• As our US business scales, contribute to optimizing warehouse layout, material categorization, inventory rules, packaging standards and shipping workflows. Work with logistics carriers, vendors and internal stakeholders to lift operational efficiency and service quality.
• Continuously refine warehouse operations and management processes.

What We Are Looking For

• Hands-on experience in warehouse operations, inventory management, logistics, supply chain or related fields
• Solid knowledge of end-to-end workflows including goods receiving, inventory control, packaging, shipment and shipment tracking
• Meticulous work style with strong attention to numbers, asset conditions and data accuracy
• Strong sense of accountability; capable of organizing daily work independently and following up on issues promptly
• Proficiency in Excel and standard office tools; prior experience with ERP, WMS or inventory management systems is preferred
• Excellent communication and teamwork skills to serve cross-functional business requirements
• Ability to conduct daily communications, emails and logistics documentation in both English and Chinese
• Comfortable working in a hybrid office-and-warehouse environment
• Legally authorized to work in the United States

Preferred Qualifications (Nice-to-have)

• Experience in industrial automation, robotics, machine vision, electronics or other industrial product sectors
• Hands-on experience managing high-value equipment, serialized products, demo units or after-sales spare parts
• Working knowledge of FedEx, UPS, DHL or freight forwarder operations
• Exposure to international logistics, import customs or cross-border shipment coordination
• Experience handling exhibition materials, demo equipment or project-specific assets
• Familiarity with RMA, repair returns, product returns or after-sales logistics