Technical Specialist

Job Description The Technical Specialist serves as an experienced water treatment professional interested in developing their technical capabilities, crucial to supporting the field sales organization and ensuring customer program success within water treatment applications. This role is focused on building foundational expertise and applying core technical skills under the guidance of experienced team members. The Specialist will be responsible for assisting in the implementation of standard customer solutions, supporting basic troubleshooting, and maintaining accurate documentation while utilizing digital tools. Success in this role requires a strong eagerness to learn, meticulous attention to detail, and a collaborative approach to meeting customer needs. Key Responsibilities Technical Program Support: Provide essential technical support for standard water treatment applications (cooling, steam generation, and wastewater), collaborating closely with senior team members. Technical Program Support: Conduct basic water testing, equipment inspections, and support field testing of standard products and applications. Technical Program Support: Assist in fundamental troubleshooting activities under direct supervision. Technical Program Support: Shadow experienced colleagues during customer visits and technical reviews to build on-the-job competency. Data Management & Documentation Data Management & Documentation: Maintain accurate and detailed records of assigned accounts within digital platforms (e.g., CMS, SPG). Data Management & Documentation: Assist in routine technical data collection and analysis to support program performance metrics and technical excellence audits. Data Management & Documentation: Support preparation of comprehensive technical reports and presentations. Data Management & Documentation: Help coordinate sample analysis and ensure proper documentation is maintained. Compliance & Professional Development Compliance & Professional Development: Learn and actively apply fundamental water treatment concepts and chemical product applications. Compliance & Professional Development: Adhere strictly to standard operating procedures and all established safety protocols, actively promoting safety awareness. Compliance & Professional Development: Participate in required technical training to continuously build expertise in core competencies. Compliance & Professional Development: Support basic data gathering for bids and proposals. Qualifications: Qualifications Education: Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or a relevant technical discipline. Experience: 3+ years of progressive engineering or technical sales experience in the water treatment or industrial sector (specifically with wastewater, cooling, and steam generation). Travel: Ability and willingness to travel approximately 30 - 50% of the time within the assigned territory. Work Environment & Compliance Must reside in the assigned region or within customer proximity requirements, as required. Ability to work frequently in heavy industrial environments (e.g., refinery, chemical plants, power plants), requiring the use of Personal Protective Equipment (PPE) and exposure to typical irritants (noise, dust, chemicals). Ability and willingness to comply with stringent customer safety requirements, including drug testing and background checks, as required. Technical Skills: Strong proficiency with computer applications, including Google Suite and MS Office. Preferred Skills & Attributes Foundational knowledge of water chemistry, dosage calculations, and standard industrial water applications. Basic troubleshooting capabilities with the ability to leverage technical resources under guidance. Excellent written and verbal communication skills, demonstrating a high attention to detail. Developing proficiency with industry-specific digital tools (e.g., CMS, SPG, Argo). Strong organizational skills and the capacity to effectively manage multiple assigned tasks and organized technical files. A collaborative and problem-solving mindset with an eagerness for continuous professional development. Active listening skills and a professional demeanor for effective customer interactions. Additional Information We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: USD $110K-130K + annual incentive bonus plan Medical, Dental, & Vision Insurance Starting Day 1! Life Insurance Paid Time Off Paid Holidays Parental Leave 401(k) Plan - 3% default contribution plus matching! Flexible Spending & Health Saving Accounts AD&D Insurance Disability Insurance Tuition Reimbursement Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. #J-18808-Ljbffr Water Technologies