FRONT END/RECEIVING CLERK

Grocery Store Team Member

Efficiently and accurately check all grocery vendor deliveries; perform other needed functions in Produce, Point-of-Sale, and receiving areas. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store; assist/escort them to products, perform price checks, load/unload heavy items and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Enforce receiving operating hours and control flow of vendor traffic through receiving.
• Receive merchandise and verify deliveries for quality, count and condition against invoices.
• Log irregularities/discrepancies/shortages/damaged shipments and process all credits; document vendor resolutions, post invoices and properly store documents.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage/work load areas; properly handle all products to reduce waste and manage damaged/spoiled product per policy.
• Rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit/return-to-vendor or for disposal.
• Maintain general housekeeping/sanitation standards; keep all warehouse, receiving, storage and spoils areas clean/clear; sweep/mop warehouse floors.
• Assist in responding to emergencies/potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Observe security standards; report abnormal behavior/policy violations to store director or security.
• Be knowledgeable of the nature/duties of every department position.
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state and federal laws, and company guidelines/policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger or feel objects, tools or controls; frequently walk, talk/hear, reach with hands/arms, use close vision and adjust focus, visual acuity, exposure to plants, moderate amounts of dust/chemical fumes and varying temperatures; occasionally climb ladders, crouch, kneel, and lift objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• Effective interpersonal, communication and customer service skills
• Ability to work in a fast paced environment
• Friendly, approachable and outgoing demeanor/team player
• Sound judgement/decision making skills
• Basic math skills

Desired

• High school diploma/GED