2nd Shift Bilingual Care Coordinator (Spanish/English)
America's Home Health Services
Job Description
Job Description
BILINGUAL (SPANISH/ENGLISH)
We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:
- Over a month of Paid Time Off (PTO) – because balance matters
- Comprehensive Medical, Dental & Vision Insurance
- Retirement Plan Options to help you plan for the future
- Career Growth Opportunities – we promote from within
- Supportive Team Environment that values your contributions
- Ongoing Training & Development to sharpen your skills
- Meaningful Work that truly impacts lives every day
What You’ll Do
As a 2nd Shift Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery:
- Use state-of-the-art scheduling software to coordinate care for consumers
- Manage EVV compliance and clock in and out reports throughout entire shift
- Includes outgoing texts, phone calls and emails to staff
- Includes sending electronic timesheets
- Adjust schedules as necessary
- Schedule caregivers, including new hires and last-minute replacements
- Deliver top-tier customer service to clients and staff
- Manage a multi-line phone system in a fast-paced environment
- Receive and address consumer and caregiver concerns with professionalism and empathy
- Collaborate with internal teams to ensure seamless care coordination
- Maintain accurate documentation and scheduling records
- Support general administrative and coordination duties typical in home care settings
What We’re Looking For
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Experience in scheduling, customer service, or healthcare coordination preferred
- Ability to stay calm and effective in a fast-paced environment
- A compassionate, team-oriented mindset
Make a Difference With Us
At America’s Home Health Services, you’re more than an employee—you’re part of a mission-driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you.
We’re proud to be an equal opportunity employer—diverse team, big hearts, and zero tolerance for anything less.
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