Concierge

Concierge Position at HumanGood

Under general supervision, the primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident's privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Shifts: Tower- 8 AM- 4 PM and 4 PM-8 PM Skilled- 7:30 AM-3:30 PM, 3:30 PM-7:30 PM and Weekends 9 AM- 5PM Schedule will vary during the week, must have availability for weekends, evenings, and holidays. Pay: $18.70/hr

Work Duties

• Greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages;
• Assist with resident services such as transportation, mail and deliveries and the coordination of visitors;
• Receives, sorts and distributes incoming mail and packages, prepares outgoing mail and packages for company and residents;
• Operates postal machine;
• May perform moderate clerical or administrative duties;

Minimum Requirements

Education High school diploma, GED or equivalent

• Prefer three years' clerical experience or any equivalent combination of training and experience which provides the required skills, knowledge and abilities.
• Computer skills using Microsoft suite and desktop publishing software, faxing, copying and the use of a paper shredder; minimum one year,

What's in it for you!

At HumanGood, we're driven by purposereimagining senior living and creating communities where older adults can thrive. When you join us, you're part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you're supportedyou'll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

Health, Dental and Vision Plans- start the 1st of the month following your start date

20 days of paid time off (increases with years of service), plus 7 company holidays

401(k) with up to 4% employer match and no waiting on funds to vest

HSA option with employer contribution

Tuition Reimbursement and continuing education programs

$25/line unlimited cell phone plan (plus taxes and fees)

Cell Phone Stipend

5-star employer-paid employee assistance program

*Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

And as team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.