Seasonal Visitor Services Supervisor- Roxbury Heritage State Park

Seasonal Visitor Services Supervisor – Roxbury Heritage State Park (260003BJ) Position Title: Visitor Services Supervisor Location: Roxbury Heritage State Park Start Date: 5/16/26 End Date: 10/31/26 Number of Positions: 1 Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short‑term position. Our short‑term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short‑term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process. About the Employer The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts’ environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Job Overview The Department of Conservation and Recreation seeks qualified applicants for the position of Visitor Services Supervisor. The core responsibility of this position is to provide programming, historical interpretation, and environmental education for the visiting public. DUTIES Responsible for daily supervision of programs and tours, staffing the Visitor Center, roving informal interpretation, assisting with community events, and other various duties as assigned. Staffing of the Visitor Center. Field trip scheduling, coordination, and facilitation. Coordination with friends groups and special events, as well as working with other park partners, local non‑profits, volunteers, and additional stakeholders and agencies. Researching, developing, and recording comprehensive Interpretive Program Outlines and Program Narrative Forms within the deadline set by your Regional Interpretive Coordinator. Seek DCR approval and maintain an ongoing effort to actively market and promote the Park’s interpretive programs. Provide information to various media outlets, DCR online calendar, and develop and distribute program flyers and brochures within the park and community. Coordination of weekly natural history programs. Working with audiences of all ages, including pre‑school age children, families, adults, seniors, as well as school groups and people with disabilities. Submit park‑wide reports and interpretive program reports as required (usually on a weekly, monthly, or end‑of‑season basis). Must be able to work as part of a team with operations staff and rangers. Assist with operations needs (clean bathrooms, sell passes, answer phones, tidy Visitor Center exhibits and displays, litter pick up and other duties as assigned). Preferred Qualifications Coursework in environmental science, environmental education, or related field. Experience with public speaking. Effective oral and written communication skills. Graphic arts. Computer related skills. Minimum Qualifications At least two years of full‑time, or equivalent part‑time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non‑profit or private agency. A Bachelor’s degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required experience. First consideration will be given to those applicants that apply within the first 14 days. Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Equal Employment Opportunity An Equal Opportunity /Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Salary 52,767.00 – 71,275.10 Yearly Schedule Full‑time (seasonal). This position may require working weekends and holidays. Wages are based on full‑time, 40 hours worked per week. Work schedules and days of are at the discretion of the Supervisor. #J-18808-Ljbffr