Client Engagement & Program Associate

We service 24 counties in Northeast Ohio and consult on a wide range of manufacturing needs. At MAGNET, you’ll have the opportunity to make a significant contribution while working alongside a dynamic and innovative group of professionals. We offer exciting and rewarding careers within the manufacturing industry and are always looking for driven individuals to join our team. Benefits to working at MAGNET include powerfully impacting our communities, an organization commitment to personal and professional growth, a team environment that encourages true connection and lots of traditional (and not-so traditional) perks. We have a core set of values that drive us and if these appeal to you, we hope you will consider working with the only economic development organization ranked as a Plain Dealer Top Places to Work . Manufacturing Careers at MAGNET See open positions below: Position: Client Engagement & Program Associate Location: Cleveland, OH Job Id: 207 # of Openings: 1 Client Engagement & Program Associate At MAGNET, we are driven by a shared commitment to strengthening Northeast Ohio's manufacturing community and creating meaningful impact for the clients, partners, and communities we serve. We believe in fostering an environment where people thrive, ideas are encouraged, relationships are built on trust, and continuous learning and development are valued. We are looking for someone who is eager to grow alongside the organization, take initiative in their professional development, embrace new challenges, and build upon their skills and capabilities over time. This position offers an opportunity for planned growth and development, with the potential to take on expanded responsibilities. As part of the MAGNET team, you will have the opportunity to contribute to our mission while building a meaningful and rewarding career. The Client Engagement & Program Associate supports MAGNET's client engagement, executive education, events, and growth acceleration initiatives. This role coordinates events, manages participant and client communications, supports lead tracking and follow-up activities, maintains CRM records, and provides administrative support that contributes to program success, client engagement, and organizational growth. The ideal candidate is highly organized, detail-oriented, and enjoys working with a variety of stakeholders, including manufacturing leaders, community partners, program participants, and internal teams. Event & Program Coordination Serve as a key point of coordination logistics for MAGNET events, executive education courses, workshops, networking events, and other activities. Manage registration lists, event check-in, attendee communications, event materials, speaker coordination, and post-event follow-up. Support meeting scheduling and logistics for client engagement and consulting teams. Assist with event reporting, surveys, attendance tracking, and participant engagement activities. Coordinate event registration platforms, attendee communications, venue logistics, catering, speaker needs, and post-event evaluations. Communications & Client Support Draft and distribute email communications outreach, invitations, registration management, follow-up correspondence, and promotional materials. Respond to inquiries from clients, program participants, and community partners. Schedule discovery meetings, introductions, and follow-up conversations for the Client Engagement and Consulting teams. Support the development of presentations and materials for meetings and events. Lead Management & CRM Administration Maintain accurate records in Salesforce and other systems. Track leads generation through events, referrals, and outreach activities. Generate reports and assist with tracking engagement metrics, registrations, and program outcomes. Qualifications Requirements: Strong verbal and written communication skills. Ability and willingness to attend public meetings, networking events, and regional programs. Ability to work both independently and as part of a team. Excellent organizational, time management, and project coordination skills with strong attention to detail. Proficiency in in Microsoft Office, including PowerPoint, Excel, and Outlook. A bachelor's degree in business, marketing, or a related field Preferred 1-2 years of experience in event coordination, program administration, client support, sales support, or a related role. Project Management experience including, scheduling, resource allocation, and team leadership. Experience with CRM software (Salesforce, HubSpot preferred). Experience coordinating events, registrations, communications, or stakeholder engagement is a plus. Requires travel within the 24-county region as well as attending breakfasts and evenings events Travel to MAGNET’s Cleveland office 2-3 times a month for meetings Reporting to VP, Client Engagement Pay Band Full-time salaried position, $55,000-$72,000 a year We'll love to keep in touch with interested career candidates. Please feel free to find and connect with the MAGNET team on social. We'll keep you informed about the latest Northeast Ohio manufacturing intel in a polite and engaging way. #J-18808-Ljbffr Manufacturing Advocacy & Growth Network (MAGNET)