Ticket Agent - VISUAL AND PERFORMING ARTS CENTER

Ticket Agent – Visual and Performing Arts Center Provide ticketing services for VPAC events, including ticket sales, customer service, ADA seating coordination, and resolution of patron ticketing needs. Support efficient box office operations and a positive guest experience. Qualifications Education / Certification: High School Diploma or GED (preferred) Special Knowledge / Skills: Strong customer service and communication skills Ability to operate computer systems and POS/ticketing software Knowledge of seating layouts and ticketing processes Understanding of ADA ticketing practices (preferred) Experience: Experience in ticketing, cashiering, or customer service (preferred) Job Details Position Type: Part-Time Pay: $13.00 per hour Application Deadline: July 1, 2026, 11:59 PM CST Essential Functions Ticketing Operations: Sell and process tickets using POS/ticketing systems Handle cash, credit, and electronic transactions accurately Maintain accurate ticketing and financial records Customer Service: Assist patrons with ticket purchases, exchanges, and inquiries Provide information on events, seating, and policies Resolve customer concerns or escalate as needed ADA & Accessibility Support: Assist patrons with accessible seating requests Ensure equal access to ticket purchasing and accommodations Coordinate ADA seating and communicate needs to event staff Pre-Event & Event Support: Contact patrons prior to events regarding ticketing needs when required Assist with will‑call and ticket distribution Support ticket scanning or entry processes as needed Event Coordination: Work closely with ushers and event staff to support seating and access Maintain awareness of event schedules and venue policies Additional Duties: Maintain cleanliness and organization of box office area Assist with reporting or administrative tasks as needed Perform other duties as assigned Working Conditions Tools / Equipment Used: Computers, POS systems, ticket scanners Physical Demands: Sitting and standing for extended periods; frequent hand and wrist movement (typing, scanning) Environment: Box office setting; high‑volume event environment Mental Demands: Work with frequent interruptions; maintain accuracy and composure under stress Dress Code Approved VPAC uniform or business casual attire Black pants Closed‑toe shoes Job Requirements Citizenship, residency, or work visa required Contact Information Human Resources Email: View email address on click.appcast.io #J-18808-Ljbffr Young World Physical Education