Server

Server

The Stray Dog is looking for a server who is experienced, knowledgeable, hardworking, and detail-oriented. As a server, you will create a welcoming environment, guide guests through their dining experience, and ensure each guest has had a memorable experience. If you are a proactive team player with a passion for the food and beverage industry, we want to hear from you!

Duties and Responsibilities:

• Great guests with a warm, sincere smile promptly upon seating.
• Deliver efficient, friendly service to a 3+ table section following all steps of service and bussing tables as needed.
• Exceed expectations for each guest experience and anticipate guests' needs.
• Listen to and resolve customer complaints, questions, or suggestions in a timely manner.
• Record and submit all orders, process payments, and balance all receipts accurately.
• Proficiently operate the POS system and follow cash-handling procedures.
• Serve drinks according to proper alcohol handling regulations.
• Be knowledgeable of menu details and company information to answer guest questions.
• Understand and follow procedures for food allergies, special orders, and diet restrictions.
• Complete cleaning tasks according to daily and weekly schedules.
• Complete opening and closing tasks and side work as needed during shift.
• Assist with orienting and training new employees as instructed by management.
• Participate in and contribute to staff meetings or projects designed to improve quality of service and employee productivity.
• Communicate with other FOH team members to ensure each guest's needs are fulfilled.
• Perform any other relevant tasks as instructed by management.

Required Skills and Abilities:

• At least 19 years of age
• 2+ years of serving experience preferred, not required
• Available during days, evenings, weekends, and holidays
• Strong skills in customer service, communication, planning, problem-solving, and teamwork
• High energy levels and ability to multitask in a fast-paced environment