Principal Product Manager - Tech, PV Commerce, Prime Video Commerce

Prime Video Technologist

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career in Prime Video Tech takes you!

Help make Prime Video's content-watching experience innovative and world class! You will help ensure the experience of watching content on Prime Video is delightful and consistent across devices and content types. You will have end-to-end ownership of product, user experience, design, and technology. Prime Video's scale and selection is unprecedented, so you will get an opportunity to work on fast-paced and challenging projects where you get to define a customer experience that will be used by millions of viewers, across 100s of devices (Living Room and Mobile), in 250+ countries. You will participate in developing the strategy and vision and create a product roadmap to execute on that vision. This role is inherently cross-functional; you will work closely with science, engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market. You will develop and grow product opportunities, and enhance our customer experience.

We are looking for a hands-on leader who is highly analytical, resourceful, customer focused, and team oriented. You have a consistent track record of taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. You are comfortable presenting your point of view to influence stakeholders and senior leadership. You excel through innovation, creativity, and attention to detail. You are a collaborator who flourishes in a large organization. You have experience working directly with applied scientists and software engineers to deliver customer-facing technology products. You are technically savvy and can weigh in on the pros and cons of a technology choice while providing your opinion on trade-offs.

Key job responsibilities:

• Develop a deep understanding of the Prime Video customers and the current viewer experiences. Experience running voice of the customer programs to guide product decisions.
• Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends.
• Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience.
• Own the development of detailed product requirements documents.
• Work cross-functionally with science, engineering, design, and project management teams to deliver on the product roadmap.
• Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: marketing, content acquisition, legal, finance, customer service, and operations.