Part Time Teller

Position Overview Part‑time Teller in PNC Retail Banking, based in Wyoming, MI, 28 hours weekly. Branch Hours Monday‑Friday: 9:00am-5:00pm. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits. For part‑time employees, benefits include: Medical/prescription drug coverage (with Health Savings Account option) Dental and vision options Employee life insurance 401(k) with PNC match Pension and stock purchase plans Backup child/elder care Adoption, surrogacy, and doula reimbursement Educational assistance (select programs fully paid) Robust wellness program with financial incentives Parental leave Paid holidays (up to 11 per year) Occasional absence days (7 per year) Accrued vacation time based on hours worked, usable after 90 days of service Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us at View email address on click.appcast.io or call View phone number on click.appcast.io. All information provided will be kept confidential. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in hiring practices. #J-18808-Ljbffr PNC