Senior Food Service Worker, Dining Services

Senior Food Service Worker, Dining Services

UC Riverside's Dining Services is recruiting for one partial-year career Senior Food Service Workers. The full salary range for the Senior Food Service Worker is $26.69 - $33.18 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. This Senior Food Service Worker position is scheduled 10 months of the year (September through June), which means the employee will be scheduled off from July through August as leave without pay days.

The Senior Food Service Worker performs a variety of semi-skilled duties that relate to food preparation, customer service, safety and sanitation, and general cleaning duties in one or more kitchen and/or a dining areas for UCR Dining Services. The Senior Food Service Worker may serve in a leadership capacity over a small group of student staff in a team environment.

Key Responsibilities

Food Preparation: Performs a wide variety of semi-skilled techniques in food preparation, service and delivery of food products and service according to a specialized menu. Ensures food presentation and set-up at catered events including, but is not limited to, buffet tables, table skirts, linens, buffet table decorations, condiments, tableware, silverware, etc., making sure order is double checked for accuracy prior to the start of event. Carries, gathers and/or moves food supplies, equipment and utensils to and from storage and work areas and work locations. Ensures that appropriate service equipment and supplies are assembled and stocked for assigned area prior to the start of any meal period. Prepares food items for cooking, service or movement according to standardized procedures within prescribed time in assigned area using taste and smell to ensure quality control. Maintains food items at proper temperatures during production, service and movement.

Food Service Operations: Surveys customer flow and replenishes food items as needed. Monitors and reports food temperatures. Logs food usage, labels and stores food in accordance with established guidelines. Strips trays, sorts, rinse dishes and silverware, operates and unloads dish machine, stores clean items and inspects washed items for cleanliness and breakage. Cleans and maintains dish machine. Washes pots, pans and equipment. Operates point-of-sale cash register, accepts meal card and payment and prepares cash drawer for deposit. Operates standard and specialized kitchen equipment generally found in a large commercial kitchen to accomplish daily assignments.

Team Leadership and Customer Service: Monitors the team to complete assigned food production for service at prescribed meal hours. Monitors the team to display food in a restaurant style with proper garnish in assigned service areas. Monitors the team to ensure all food items are maintained at proper temperatures during production and service. Monitors the team to ensure area is properly cleaned and stocked. Completes assigned production records Provides gracious service to guests by anticipating their needs and taking the initiative to find service solutions that accommodate their requests within the parameters of the department's program. Ensures personal grooming and uniform projects the professional image. Makes eye contact and displays an outgoing, friendly communication style with all guests.

Team Communication: Utilizes clear communication skills, including active listening and verbal communication with guests and team members that ensure a balance in speed of service with respect and hospitality. Communicates effectively with team members regarding customer traffic flow, production requirements, portion guidelines, quality standards, sanitation and organization of workstation and assigned break schedule throughout.

Team Safety: Ensure compliance with all safety procedures for using equipment and chemicals; ensure handling of all food products in accordance with recognized safe food handling practices. Ensure the cleaning and sanitizing of assigned areas following proper procedures. Operates all kitchen equipment in accordance with OSHA and EH&S safety standards. Complies with all food handler procedures required by the department, federal and state laws. Report needed repairs to supervisor immediately. Maintains proper rotation of food items. Assists customers with questions/inquiries regarding food allergens.

Miscellaneous Duties: Performs other duties as assigned within the scope of the Senior Food Service Worker position.