Dining Services Assistant

At Piedmont Crossing, our Dining Services team plays a vital role in enhancing residents' quality of life by providing exceptional dining experiences in a welcoming and hospitable environment. Under the direction of the Dining Leadership Team, the Dining Services Assistant performs a variety of food service, meal preparation, sanitation, and customer service functions that support the health, satisfaction, and well-being of our residents.

Essential Duties and Responsibilities

1. Prepares dining areas and assists with the serving of meals to residents, working independently or as part of a team.
2. Provides post-meal services, including collecting trays and transporting them to designated cleaning areas.
3. Operates dishwashing and sanitation equipment; hand washes items as needed.
4. Returns clean dishes, utensils, and food service equipment to appropriate storage areas.
5. Cleans and sanitizes work areas, tables, cabinets, and food preparation equipment.
6. Stores food, supplies, and equipment according to department procedures.
7. Prepares and assembles food items for regular and modified diets as directed.
8. Follows all safety, fire, infection control, and sanitation procedures.
9. Assists with food preparation, including salads, baked goods, and other menu items, using safe food handling practices and appropriate quantity calculations.
10. Participates in meal preparation activities under the supervision of the Cook, Chef, or Dining Services Manager.
11. Utilizes visual observation and color recognition to identify proper cooking completion, food quality, spoilage, or contamination.
12. Assists with inventory management, stocking, and retrieval of food and supply items needed for meal preparation.
13. Performs general cleaning duties throughout kitchen, dietary, and serving areas, including sweeping, mopping, scrubbing, sanitizing, polishing, and trash removal.
14. Maintains required records and follows established procedures to ensure compliance with all applicable regulations, inspections, and surveys.
15. Demonstrates a commitment to excellent customer service by creating positive interactions with residents, guests, and team members consistent with Piedmont Crossing's values and culture.

Qualifications

• Ability to follow written and verbal instructions.
• Knowledge of safe food handling and sanitation practices preferred.
• Ability to work effectively both independently and as part of a team.
• Ability to perform routine cleaning and food preparation tasks.
• Ability to lift, carry, bend, stand, and walk for extended periods as required by the position.
• Commitment to providing exceptional service and hospitality to residents and guests.
• Strong attention to detail and a desire to contribute to a positive dining experience.

Position Summary

The Dining Services Assistant is an important member of the Piedmont Crossing team, helping to provide nutritious meals, maintain a clean and safe environment, and create meaningful dining experiences for residents. Through teamwork, professionalism, and a spirit of service, this position supports Piedmont Crossing's commitment to enriching the lives of those we serve.