Department Operations Manager (Industrial Services)

A bit about us:

Take charge of daily operations in a hands-on leadership role that drives performance, safety, and client satisfaction across diverse industrial service projects.

We are a solutions-focused industrial services company serving clients across the Pacific Northwest. Our culture is built on trust, safety, accountability, and teamwork. We pride ourselves on delivering expert remediation, cleanup, and environmental support to industries including pulp and paper, oil & gas, and manufacturing. Every project we take on is approached with the same mission: to provide safe, efficient, and cost-effective solutions.

Why join us?

• Work closely with leadership in a supportive and performance-driven culture
• Access comprehensive benefits including 401(k) with company match and profit sharing
• Enjoy paid training, certifications, and safety incentives
• Be part of a company that values integrity, family, and operational excellence

Job Details

The Department Manager is responsible for overseeing the daily operations, performance, and productivity of a field-based service team. This role includes close coordination with regional leadership to ensure consistent work quality, efficient resource management, and exceptional client service. The manager also leads budgeting efforts, operational planning, and team development. This role requires up to 25% travel.

Key Responsibilities:

• Oversee daily department operations, ensuring safe, efficient, and compliant work practices
• Operate and maintain vehicles and equipment in accordance with company and legal standards
• Enforce safety protocols and operational policies across all team members
• Track team performance and implement process improvements as needed
• Manage department budget, monitor spending, and pursue cost efficiencies
• Cultivate and maintain strong client relationships, addressing concerns promptly
• Partner with internal teams for job scoping, estimates, bids, and project planning
• Drive continuous improvement initiatives to enhance team productivity
• Lead recruitment, training, performance evaluations, and disciplinary actions
• Assign tasks and schedule work to meet service and client expectations
• Foster a positive, safety-oriented, and goal-driven team environment
• Provide hands-on training and cross-training to build team capability
• Perform other duties as assigned

Education and Experience Requirements:

• High School Diploma or GED
• Valid driver's license
• 1-2 years of experience in environmental services, remediation, industrial cleaning, or a closely related field
• Strong leadership and problem-solving skills, especially under pressure
• Familiarity with industrial tools and cleaning equipment preferred (training provided)
• Background in sectors such as tank cleaning, oil & gas, asphalt, diesel, or pulp and paper is highly beneficial
• Proven ability to manage budgets and identify operational improvements
• Comfortable in client-facing roles with a focus on building long-term relationships

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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