Administrative Assistant

Job Description

Job Description

About the Role:

Join Hawaiian Island Dental Inc as an Administrative Assistant and be the vital support that keeps our Lihue office running smoothly. We are looking for a proactive and organized individual who thrives in a fast-paced environment and is passionate about providing exceptional service to our patients.

Responsibilities:

• Manage front desk operations including greeting patients and answering phone calls.
• Schedule and confirm appointments while maintaining the office calendar.
• Assist with patient registration and maintain accurate patient records.
• Process insurance claims and handle billing inquiries efficiently.
• Coordinate with dental staff to ensure seamless patient flow.
• Maintain cleanliness and organization of the reception area and office supplies.
• Handle correspondence and communications with patients and vendors.
• Support the team with administrative tasks as needed.

Requirements:

• High school diploma or equivalent; additional certification in office administration is a plus.
• Proven experience in an administrative role, preferably in a dental or healthcare setting.
• Excellent communication and interpersonal skills to interact with patients and staff.
• Strong organizational skills with the ability to multitask effectively.
• Proficient in Microsoft Office Suite and dental practice management software.
• Detail-oriented with a commitment to maintaining patient confidentiality.
• Positive attitude and a willingness to learn and grow within the company.
• Ability to work flexible hours, including some evenings or weekends if required.
• Must be willing to cross-train for other duties.

About Us:

Hawaiian Island Dental Inc has been serving the people of Kauai for over 20 years, providing high-quality dental care in a friendly and welcoming environment. Our patients love us for our personalized approach and commitment to their dental health, while our employees appreciate the supportive team culture and opportunities for professional development.