Clinical Account Specialist (CAS), Newport Beach/Riverside, CA

Clinical Account Specialist (CAS), Newport Beach/Riverside, CA The Clinical Account Specialist (CAS) is a field-based role responsible for the launch of Ionis’s first wholly owned commercial product within their respective territory. The CAS will possess a deep understanding of the healthcare market and the Familial Chylomicron Syndrome (FCS) community, including key customers and accounts treating cardiovascular and lipid‑related diseases. In this role, the CAS will drive performance and work with cross‑functional partners and external customers to support Ionis goals and help patients in need. Customer Engagement and Experience Educate HCPs and office staff to raise FCS disease‑state awareness, educate on diagnostic pathway, and instill urgency to treat FCS. Create positive prescribing experience through value‑added resourcing and HCP/patient support materials and programs. Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment. Market Knowledge Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales & marketing strategy. Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients. Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy. Account Planning Execute brand strategic plans by developing and executing customer‑focused territory account plans to maximize business opportunities and customer satisfaction. Build insight‑driven tactics by understanding brand requirements and anticipating current and future needs of key customers, including hospital and office‑based endocrinologists, cardiologists, and other sub‑specialties that treat FCS patients. Adjust strategies to meet business goals in an assigned region through territory strategic insight. Develop strategic account plans with field and brand leadership to engage accounts based on customer needs and brand objectives. Training Participate in field meetings and training programs to understand brand messaging strategy, FCS disease state, and customer engagement tactics to engage customers effectively. Certify on approved label, compliance training, and all applicable customer engagement policies. Learn and adhere to the company’s mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct. Teamwork Partner with cross‑functional teammates to address unique customer needs, ensuring the customer and patient experience is delivered to the highest standards in a compliant manner. Share learnings from customer engagement activities with field team members and leadership (e.g., national/regional leads, marketing, field ops, analytics). Leverage all available platforms and technology to compliantly engage customers through multiple channels and enhance overall experience. Partner on accounts with patients seen by multiple specialties across geographies. Requirements Bachelor’s Degree. 5+ years of experience in Pharma sales across the following competencies: new product launches, account‑based selling, HCP and IDN engagement, cross‑functional field team coordination, independent territory management. Background in cardiology, endocrinology, and other sub‑specialties that treat FCS patients. Familiarity with the FCS community. Established relationships with key opinion leaders (KOLs) and major accounts. Ability to analyze market data and develop territory strategies. Record of navigating complex accounts and aligning solutions with patient needs. Strong clinical knowledge and commitment to addressing patient needs. Pay Scale: $140,000 to $160,000. Please visit our website, for more information about Ionis and to apply for this position; reference requisition # IONIS004016. Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers. Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Ionis Pharmaceuticals, Inc.