Corporate Concierge

Position Summary

The Workplace Operations Coordinator is responsible for supporting day-to-day office functionality while delivering a high-quality experience for employees, guests, and internal stakeholders. This individual will serve as a key point of contact for workplace services, ensuring operational efficiency, responsive support, and a professional office atmosphere. The ideal candidate is proactive, adaptable, and capable of balancing administrative, technical, and client-facing responsibilities in a fast-paced setting.

Primary Responsibilities

• Coordinate office support activities across departments to maintain efficient workplace operations and consistent service standards.
• Monitor and respond to workplace service requests through internal ticketing systems while ensuring timely resolution and follow-up.
• Prepare meeting rooms, shared workspaces, and employee stations to align with organizational standards and operational needs.
• Provide basic troubleshooting assistance for workplace technology, conferencing tools, and office equipment.
• Assist with daily office readiness tasks, perform routine service reviews, and ensure workplace requests are completed accurately.
• Support onsite projects, cross-functional initiatives, employee events, and operational programs while maintaining alignment with internal service expectations.
• Handle confidential and sensitive information with professionalism and adherence to company policies and security guidelines.
• Partner with internal teams and vendors to maintain a productive and welcoming office environment.

Required Qualifications

• High school diploma or equivalent combination of education and experience.
• At least 3 years of experience in workplace services, office coordination, facilities support, hospitality, or a related corporate environment.
• Familiarity with workplace safety practices, compliance procedures, and office operations standards.
• Strong organizational skills with the ability to multitask and prioritize effectively in a dynamic environment.
• Experience using workplace productivity and collaboration tools such as Microsoft Office, Teams, Outlook, or ticketing platforms.
• Excellent communication and interpersonal skills with a customer-service-oriented mindset.
• Ability to quickly learn new systems, processes, and technologies.

Preferred Qualifications

• Previous experience supporting corporate offices, executive teams, or professional services environments.
• Exposure to event coordination, visitor management, or office hospitality functions.
• Familiarity with audiovisual technology, conference room systems, or workplace access/security procedures.
• Experience working in legal, financial, consulting, or other fast-paced corporate industries.
• Additional language skills are considered a plus.

Key Competencies

• Office and workplace operations support
• Client and visitor experience management
• Ticketing systems and workplace technology tools
• Basic IT troubleshooting and coordination
• Meeting and event logistics
• Confidential information handling
• Collaboration and stakeholder communication

Growth Opportunity

This position provides the opportunity to contribute directly to workplace efficiency, employee experience, and operational success within a collaborative and professional corporate setting.

Compensation & Benefits

• Competitive compensation package based on experience and qualifications
• Medical, dental, vision, and retirement benefit offerings
• Paid time off and opportunities for professional growth and development