Account Manager

Company Description

Dhanyaayai Enterprise Private Limited is a leading provider of technology services that supports clients in achieving their digital transformation goals. The company leverages deep capabilities, experience, and an integrated services platform to enhance customer and employee experience, modernize cloud strategies, and strengthen network and cybersecurity. Dhanyaayai partners with organizations as a long‑term strategic advisor, helping them automate business and IT processes aligned with transformation priorities. By enabling insights and analytics from core business data, the company drives informed decision‑making and creates a connected future in collaboration with its clients.

Role Description

The Account Manager Public Sector and Government will manage relationships with government and public sector clients, ensuring high‑quality service delivery and alignment with their digital transformation objectives. This full‑time, on‑site role located in Delhi, OH involves overseeing accounts, understanding client requirements, and coordinating internal teams to develop tailored technology solutions. Daily responsibilities include managing contracts and renewals, monitoring project progress, preparing account plans, and conducting regular review meetings with stakeholders. The role also includes identifying new business opportunities within existing accounts, supporting proposals and bids for public sector tenders, and maintaining accurate documentation and reporting. The Account Manager will collaborate closely with sales, technical, and support teams to ensure timely resolution of issues and consistent client satisfaction.

Qualifications

• Demonstrated ability to manage government and public sector accounts, including stakeholder engagement, contract management, and service delivery oversight.
• Strong skills in relationship building, communication, negotiation, and presentation to effectively interact with diverse client and internal teams.
• Experience working with technology services or solutions, with a solid understanding of digital transformation, cloud, networks, and cybersecurity concepts.
• Proficiency in account planning, opportunity identification, and pipeline management, with attention to detail in documentation and reporting.
• Ability to work on‑site in Delhi OH, collaborate in a team environment, and handle multiple accounts and priorities simultaneously.
• Bachelor’s degree in business, technology, or a related field; relevant experience in public sector or government sales or account management is highly beneficial.
• Familiarity with public procurement processes, RFP/RFQ responses, and compliance requirements is an advantage.
• Comfort with using CRM tools, productivity software, and data‑driven insights to support account strategies and decision‑making.