Part Time Customer Service Associate
$17 per hourHertz
Job Description
Job Description
The Part Time Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage : $17.00/hr
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential , Power your Passion!! Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more
#zip
Vacancy posted 10 days ago
Similar jobs that could be interesting for youBased on the Part Time Customer Service Associate in Grand Rapids, MI vacancy
- A retail company in Grand Rapids is seeking a Customer Service Associate to ensure a great shopping experience for customers. Duties include assisting... ...to 50 lbs and effective communication skills. This is a part-time position offering various perks and benefits. #J-18808-...Part time
- The Michaels Companies is seeking a Service Team Member for our Grandville, MI store. You’ll assist customers, keep shelves stocked, and process fast, friendly checkouts to deliver our Brand Promises. Responsibilities include unloading trucks, stocking, processing returns...Part timeWeekend workAfternoon shift
- ...Club Customer Service Outfitter The CLUB Customer Service Outfitter provides world class customer... ...daily feedback and reports in a timely and accurate manner. Provides peer coaching... ..., policies, and practices. Part Time Benefits Summary: Enjoy discounts on...Part timeSeasonal workLocal areaShift work
- ...for a hardworking individual to join our kitchen team as a full time or part time Kitchen Cook in Grand Rapids, MI. As part of the BOH team... ...for food preparation that meets or exceeds hospitality and service standards, and must be able to prepare all foods to meet quantity...Part timeFull timeShift work
JobGet
Grand Rapids, MI2 days ago - Duties We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience... ..., and which may be amended from time to time at our discretion. Incumbents... ...time, with or without cause or notice. Part time 2027 Eastern Avenue Se,Grand Rapids...Part timeContract workLocal area
$12 - $15 per hour
Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support... ...are responsible for providing customer service, operating registers, handling cash... ...procedures and customer service policies. Full-time and part-time employees may be eligible for...Part timeHourly payFull time- ...Tech | Home & Community - Grand Rapids - Wildwood East (WWE) | Part Time 1st Shift 16 hours Make a real impact—help someone build... ...insurance (may vary based on job status) ~ Virtual Concierge Medical Services ~403(b) retirement with company match (up to 3%) ~ Generous...Part time16 hoursImmediate startDay shift
Hope Network Neuro Rehabilitation
Grand Rapids, MI4 days ago - ..., MI Work Type: Hybrid – Part-Time (16 Hours) - Monday... ...seeking a detail-oriented, customer-focused Client Support Specialist... ..., expediting, and customer service. The ideal candidate is... ...or distribution preferred. Associate degree or equivalent experience...Part timeHourly pay16 hoursWork at officeRemote work
EM Services LLC
Grand Rapids, MIa month ago - ...Will Provide patients with exceptional customer service by understanding and advising the patient... ...Participate in our Vision coverage and associate discounts on our products Introduction... ...in a fun, inclusive environment as part of a collaborative team. We are in search...Part timeWork at officeShift workWeekend workAfternoon shift
MyEyeDr
Grand Rapids, MI3 days ago - ...a special passion for changing even saving lives, by being a part of kids learning to swim. When you work at Goldfish, you're... ...Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat...Part time
- ...Seasonal Customer Service Representative Title: Seasonal Customer Service Representative Reports to: Store Manager Location: 2768 East Paris Ave SE Grand Rapids, MI 49546 Hours: Part time, 10-20 hours per week FLSA: Non-Exempt Position Objective: Assist...Part timeSeasonal work10 hours per weekAfternoon shift
Baker Book House
Grand Rapids, MI19 hours ago - ...person-centered support and supervision to individuals receiving services in our residential and rehabilitation programs. DSPs help people... ...medication support and assist with health-related needs Take part in community outings, appointments, recreational activities, and...Part time16 hoursImmediate startShift workNight shift
Hope Network West Michigan
Grandville, MI1 day ago $40 per hour
...Join Our Compassionate Dental Team! Part-Time Dental Hygienist – $40+/hr At Alan Rosendall Dental Office, we are committed to providing high-quality, patient-centered dental care in a friendly and collaborative environment. Serving the Sand Lake, MI community, our experienced...Part timeHourly pay16 hoursWork at officeShift workAlan Rosendall
Grand Rapids, MI3 days ago$16 - $19 per hour
...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer... ...procedures, and store operational guidelines. Full-time and part-time employees may be eligible for benefits including health...Part timeHourly payFull timeShift workNight shiftWeekend workWalgreens
Walker, MI19 hours ago$15 - $19 per hour
CVS Health is hiring for a part-time Retail Store Associate in Grand Rapids, MI. You will deliver friendly customer service, assist shoppers, and perform cashier duties while supporting store operations and multiple departments. The role offers a competitive benefits package...Part timeHourly pay$17.4 per hour
...Residential Instructor | Grandview - Meadows | Part time 2nd Shift (16 hours) We are all equally human. Join us. Each year at Hope Network, 2,800+ talented professionals serve individuals across 280 unique locations. Some serve by providing hands-on care or medical...Part time16 hoursAfternoon shiftHope Network
Grand Rapids, MI4 days ago- A leading discount retailer is seeking a Customer Service Associate in Grand Rapids, Michigan. This part-time role involves assisting customers, managing cash transactions, and maintaining store cleanliness. Ideal candidates should have a high school diploma and prior...Part time
- ...hours of 8am and 5pm Monday through Saturday. The position is Part time or full time, and the qualified candidate should be at least 18... ...reviewed and assessed for a potential interview. This is a local service company in Grandville Michigan with 24 years of proven success....Part timeBase plus commissionFull timeLocal areaFlexible hours
Cross Ventures Inc. DBA Fish Window Cleaning
Grandville, MI2 days ago - Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, and manage sales transactions at the cash register. Maintain cash security...Part time
- ...advancement Job Title: Outside Sales / Service Representative – Industrial Cleaning... ...the Role NuStream, Inc. is seeking a part- time motivated Outside Sales Representative to... ...existing B2B accounts and grow our customer base in the Evanston–Rock Springs and Green...Part timeHourly pay
NUSTREAM INC
Wyoming, MIa month ago - Dollar Tree Stores INC in Byron Center, Michigan, is seeking a Customer Service Associate to deliver a great shopping experience. You will assist... ...clean, safe, and friendly store atmosphere with flexible, part-time hours. This position offers opportunities to grow within...Part timeFlexible hours
- Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You... ...upholding safety and a friendly, professional environment. This part-time role requires reliable teamwork, good communication, and...Part time
- Family Dollar Stores Of Michigan LLC is seeking a part-time Customer Service Associate in Grand Rapids, MI to deliver a positive shopping experience. You will assist customers, handle transactions, stock shelves, receive merchandise, and maintain store cleanliness while...Part time
- Dollar Tree Stores is seeking a part-time Customer Service Associate in Grand Rapids, Michigan. The role involves assisting customers, managing transactions, and maintaining store cleanliness. A high school diploma is preferred along with previous experience in customer...Part time
$20 per hour
...the CarGuys Inc. Team! Are you ready to rev up your career in the fast lane of customer service? CarGuys Inc. is on the lookout for a dynamic and passionate individual to join us as a Part‑Time Customer Service Representative! If you thrive on providing exceptional...Part timeHourly pay- ...Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our... ...for advancement. What We Offer: Flexible schedule: Part-time and full-time hours are available. Competitive wages Career...Part timeFull timeImmediate startFlexible hours
Domino's Franchise
Wyoming, MI9 days ago - ...Medical Group (THMG) is growing in Primary Care! We are seeking part-time Family Medicine Physicians to join our West Michigan team.... ...primary care facilities with onsite Labs, Urgent Care, and X‑Ray services Flexible hours and work environment balanced with the need to...Part timeJob sharingPrivate practiceRelocation packageFlexible hours
- ...Job Description Job Description Cashier (Customer Service Representative)- Retail Sales Do you want to become a big part of the reason why customers continually return... .... Schedule flexibility! We have full-time and part-time opportunities that will work with...Part timeWeekly payFull timeWork experience placementImmediate start
7-Eleven
Grand Rapids, MIa month ago - ...Customer Service Representative Travel Industry (Flexible Schedule) Grand Rapids, Michigan, United... ...and courteous communication at all times Follow established company processes... ...Offer: Flexible scheduling options (part-time or full-time) Training and ongoing...Part timeFull timeFlexible hours
$14 per hour
...energy, friendly people who are customer-focused, consider joining the... ...0 EXTRA per hour for being on time and not calling off of work),... ...car washes for Full-Time and part-time team members! $25.00 Gift... ...per month As a Quality Customer Service Team Member, You Will:...Part timeHourly payFull timeImmediate startFlexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Part Time Customer Service Associate. Be the first to apply!
Related searches
- hospital customer service representative Grand Rapids, MI
- customer service representative data entry Grand Rapids, MI
- client service specialist Grand Rapids, MI
- client retention specialist Grand Rapids, MI
- customer success specialist Grand Rapids, MI
- card services representative Grand Rapids, MI
- service agent Grand Rapids, MI
- e-commerce customer service representative Grand Rapids, MI
- customer advisor Grand Rapids, MI
- employee relations assistant Grand Rapids, MI