Person-Centered Care / Planetree Program Manager

Help Shape the Future of Person-Centered Care at Logan HealthWhat if your work could change the way an entire healthcare organization experiences care?At Logan Health, we believe exceptional healthcare is about more than what happens clinically. It is about how people feel, how they are heard, how they are treated, and how connected they feel throughout their experience.We are seeking a Planetree Program Manager to help lead that work.This is a highly visible, relationship-driven role for someone who is passionate about person-centered care, culture, human connection, and meaningful organizational change. You will serve as a champion for the principles of Planetree across Logan Health—helping leaders, caregivers, providers, patients, families, and communities translate those principles into everyday experiences.This isn't simply a program to manage.It's a culture to cultivate. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. What You'll DoAs the Planetree Program Manager, you will be a visible champion for person-centered care and help bring Logan Health's Planetree philosophy to life throughout the organization.You will:Champion person-centered care by helping leaders and caregivers understand what it looks like in action and how it can shape everyday interactions and experiences.Build relationships across the organization, partnering with leaders, providers, caregivers, patients, families, and community partners to advance person-centered practices.Lead and coordinate Planetree initiatives that strengthen the experience of care and create meaningful connections between people.Develop and facilitate education and engagement opportunities that inspire caregivers and leaders to incorporate person-centered practices into their work.Help translate ideas into action, supporting departments as they implement person-centered practices and helping identify and remove barriers to success.Listen to the people we serve and the people who provide care, gathering feedback, stories, and insights that can inform meaningful improvements.Use data, feedback, and outcomes to evaluate initiatives, identify opportunities, and demonstrate the impact of person-centered care.Collaborate with Marketing, Foundation, Quality, Patient Experience, Human Resources, and other teams to amplify the work and celebrate the people making a difference.Tell the stories that matter, helping share examples of compassion, connection, innovation, and exceptional care throughout Logan Health.Represent Logan Health and its commitment to person-centered care through presentations, events, community engagement, and organizational initiatives.Maintain relationships with Planetree and other national organizations, bringing emerging ideas, practices, and resources back to Logan Health.Help advance Logan Health's journey toward excellence in person-centered care, continually looking for ways to make the experience better for patients, families, caregivers, and providers.Who You AreWe are looking for more than someone who can coordinate a program.We're looking for a person-centered leader.You may come from healthcare, patient experience, quality, nursing, education, organizational development, employee experience, community engagement, or another related field. Your background matters—but we're especially interested in how you show up.You are someone who:Naturally builds trust and meaningful relationships.Leads through influence rather than authority.Can connect with everyone from frontline caregivers to executive leaders.Is energized by bringing people together around a shared purpose.Can turn big ideas into practical action.Is comfortable facilitating conversations, presenting to groups, and inspiring others.Listens first and genuinely seeks to understand different perspectives.Sees opportunities where others may see obstacles.Is curious, creative, collaborative, and open to new ideas.Can navigate complexity while keeping people at the center.Is passionate about creating experiences where people feel seen, heard, valued, and cared for.Understands that culture is built through everyday behaviors—not just policies, programs, or initiatives.Most importantly, you believe the way we care for people matters just as much as the care we provide.What We're Looking ForRequired QualificationsBachelor's degree in a related field or an equivalent combination of education and experience.Minimum of five (5) years of healthcare experience.Strong organizational, project management, and critical-thinking skills.Excellent written, verbal, presentation, and interpersonal communication skills.Demonstrated ability to build collaborative relationships across all levels of an organization.Ability to manage multiple initiatives, priorities, and stakeholders while maintaining follow-through.Ability to handle sensitive information with professionalism and confidentiality.Proficiency with Microsoft Office and ability to quickly learn new technology.Preferred QualificationsExperience with Planetree or another person-centered care framework.Experience in patient experience, employee experience, organizational development, quality improvement, education, culture, or community engagement.Experience facilitating groups, leading organizational initiatives, or developing educational programs.Experience using qualitative and quantitative feedback to identify opportunities and measure impact.Why This Role MattersPerson-centered care doesn't happen because a program exists.It happens because people believe in it, understand it, and bring it to life every day.As the Planetree Program Manager, you'll have the opportunity to influence how patients and families experience Logan Health, how caregivers experience their work, and how our organization lives out its commitment to meaningful human connection.You'll have a seat at the table, the opportunity to build relationships across the organization, and the ability to turn a philosophy of care into visible, lasting change.If you are the kind of person who believes healthcare should feel more human—and you want to help make that happen—we'd love to meet you.Why Logan Health?Logan Health is a nonprofit, community-owned health system proudly serving Northwest Montana. We are committed to creating healthier communities through exceptional care, innovation, and meaningful human connection.At Logan Health, your work directly contributes to improving the health and well-being of the people we serve.Join us in creating a healthcare experience where patients, families, caregivers, and communities feel seen, heard, valued, and connected.Help us make person-centered care more than a philosophy. Help us make it how we care.Shift:Day Shift - 8 Hours (United States of America)Schedule:Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.Notice of Pre-Employment Screening RequirementsIf you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:Criminal background checkReference checksDrug ScreeningHealth and Immunizations ScreeningPhysical Demand Review/ScreeningEqual Opportunity EmployerLogan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.SummaryLocation: Kalispell, MontanaType: Full time