Front Desk Administrative Assistant

Front Desk Position

The front desk is the nerve center of everything happening in the Womens Business Center. You get a hybrid setup: part on-site, part remote depending on class and event schedules. CPLC Prestamos is an award-winning Community Development Financial Institution (CDFI) and Community Development Entity that has provided small business loans and high-quality technical assistance to entrepreneurs in underserved communities since 1980. CPLC Prestamos offers loan products, business consulting services, and investment opportunities across Arizona, California, Nevada, New Mexico, and Texas.

How will you make an impact in this role? You will provide essential administrative and front desk support to ensure smooth day-to-day operations of the Womens Business Center. This includes serving as the first point of contact for clients and visitors, managing communications, and supporting program staff. You will:

• Serve as the primary front desk contact for clients, visitors, and incoming calls
• Support daily office operations to maintain an organized and professional environment
• Manage inbound and outbound communications including calls, emails, walk-ins, and voicemails
• Maintain and update client records within CRM systems to ensure accuracy and reporting integrity

Who you are? You are organized, dependable, and able to manage multiple priorities in a fast-paced office environment. You communicate clearly, maintain professionalism in all interactions, and demonstrate strong attention to detail. You are someone who:

• Communicates effectively in both English and Spanish
• Demonstrates strong organizational and time management skills
• Maintains professionalism when interacting with diverse clients and stakeholders
• Can prioritize tasks and meet deadlines in a dynamic environment
• Is comfortable using Microsoft Office and learning new systems

Minimum qualifications and competencies:

• Education / Background: High school diploma or GED required
• 1+ year of administrative or related experience preferred
• Bilingual English/Spanish required

What does CPLC offer you as a valued employee? We recognize that our success is driven by great talent, and thats why we provide a comprehensive and competitive suite of benefits to serve you and your family.