Academic Program Manager

Job Description

Job Description

Description

The individual will be responsible for temporarily managing one or more established programs that serve faculty, staff, or students. Represents the program to the public, the University community, and those served by the program. Ensures that program and service delivery objectives are met while under management.

The candidate should have 3 years of program management experience in a large-scale, complex higher education or non-profit setting.

Responsibilities

Reports to the Director of the Master's Program and oversees the administration and delivery of the Master of Bioethics. Working closely with the Director, Program Directors, faculty, and other stakeholders, manages day-to-day program operations and contributes to strategic planning and continuous program improvement. Partners with leadership to develop and implement program-specific policies, guidelines, procedures, and operational standards; interprets University policies within the program context; and identifies opportunities to strengthen operations, student engagement, and the overall educational experience.

Course Management/Curriculum Delivery and Oversight

• Manages the delivery of the MBE curriculum, including course schedules, academic calendars, instructional activities, and course materials.
• Builds and maintains Canvas course sites and applies best practices in adult learning, instructional design, and educational technology.
• Reviews course evaluations and partners with faculty to identify and implement improvements.
• Provides guidance and training to faculty and teaching assistants on course delivery, technology, and student engagement.

Recruitment and Admissions

• Oversees and manages the full recruitment and admissions lifecycle, including recruitment strategy, prospective student engagement, information sessions, application management, admissions committee coordination, applicant evaluation, admissions decisions and communications, and admitted student enrollment and onboarding.
• Establishes and maintains admissions processes, timelines, procedures, records, and documentation to support an efficient, consistent, and high-quality admissions experience.

Student Advising and Engagement

• Serves as a primary advising resource for students and faculty throughout the student lifecycle.
• Advises on program requirements, academic progress, registration and enrollment, leaves of absence, cross-registration, advisor selection, University policies, and student resources.
• Acts as a liaison among students, faculty, Program Directors, the Center of Bioethics, the Registrar, and other offices.
• Monitors progress toward degree requirements and coordinates graduation activities.
• Develops and implements student engagement and community-building initiatives and plans program events and activities.

Management of Teaching Assistants and Temporary Staff

• Oversees the recruitment, hiring, onboarding, training, and management of teaching assistants and curriculum assistants with academic oversight by the Program Director and Associate Director.
• Oversees the recruitment, hiring, onboarding, training, and management of LHT employees and temporary staff.
• Establishes expectations and workflows, monitors performance and deliverables, reviews and approves reported time, and ensures adherence to policies.

Financial Management and Faculty Payments

• Coordinates faculty and instructional staff payments and processes contracts, honoraria, guest speaker payments, and other program expenses.
• Maintains accurate payment records and ensures transactions are processed in accordance with policies and procedures.

Reporting and Special Projects

• Maintains program records and data related to grades, admissions, enrollment, students, alumni, and faculty and coordinates required reporting.
• Develops reports and analyzes program metrics to identify trends, evaluate effectiveness, and inform strategic planning and continuous improvement.
• Supports alumni engagement and career outcome tracking.
• Collaborates with program and departmental leadership on policy development, program growth, student services, and special initiatives.
• Identifies and implements process improvements and ensures program operations comply with University policies and applicable requirements.

Top Skills and Qualifications

• Background working within education systems and higher education administration.
• Previous experience with a higher education institution is strongly preferred.
• Experience supporting post-secondary academic programs.
• Familiarity with university policies, procedures, and academic operations.
• Experience with student registration, enrollment management, and academic advising.
• Proficiency with Canvas or other Learning Management Systems (LMS).
• Experience managing systems, processes, and program operations.
• Comfortable working directly with students, faculty, and university stakeholders.
• Strong organizational, communication, and relationship-building skills.
• Self-starter who can work independently and take ownership of responsibilities.
• Mission-driven professional who thrives in a collaborative team environment.