Business Operations Specialist (Financial Specialist II)

Title: Business Operations Specialist (Financial Specialist II)

Salary: $38961

Contract Term Length: 12 Months

Standard Hours: 37.5

Work Location: Discretionary Hybrid

FLSA Status: Non-Exempt

College: Gateway Community & Technical College

Campus Location: Gateway Edgewood Campus

Department: Business Operations

Total Rewards

Gateway Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:

• Exceptional health care vision and dental coverage for you and your family
• Tuition reimbursement/waiver for you your spouse and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

Job Summary

Performs intermediate financial operational duties primarily the billing and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Job Duties:

• Focuses on Business Office operations involving Student Financial Accounts.
• Assists with student invoicing cash receipts of tuition and fees receivables refunds return collection.
• Recommends adjustments and escalates problems to other departments or to higher levels.
  
• Assists in building balancing invoicing and collecting Third Party Contacts from the companies and community we serve.
  
• Cashiering processing student payments.
• Post and tracks manual bookstore charges.
• Reconciles daily cash receipts and prepares bank deposits.
  
• Confirms closing reports and transaction from previous business day for accuracy.
• Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
  
• All other duties as assigned.
  

Minimum Qualifications:

• Bachelors degree or equivalent and 2-4 years of relevant experience
  
• Excellent customer service and communication skills
  
• Detail-oriented self-motivated ability to work independently and adapt seamlessly to fast-paced dynamic environments.
  
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
  
• Excellent verbal and written communication skills.
  
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
  
• Proficient in Microsoft Office (Excel Forms Outlook Teams SharePoint Word)
  

Preferred Qualifications:

• Experience handing cash and processing payments
  
• Knowledge of accounts receivable invoicing refunds
  
• Experience managing third-party contracts employer-sponsored billing or agency invoicing.
  
• Experience reconciling financial transactions and preparing deposits
• Understanding of bank deposit procedures and daily financial reconciliation processes.
  
• Previous experience in a community college setting

Employee Rights - Employee Polygraph Protection Act

Equal Opportunity Employer - The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Required Experience:

IC