Service Manager
Coulter Corporation
District Service Manager to lead field operations for advanced electronic security and life safety solutions. Manage a team of service technicians and ensure high-quality delivery of service for integrated electronic systems. Key Responsibilities Oversee installation, maintenance, and troubleshooting of integrated security and life safety systems. Ensure compliance with safety, quality, and operational standards. Drive service excellence by monitoring performance metrics and improving technician effectiveness. Resolve escalated customer issues and maintain strong customer satisfaction. Collaborate with sales and project teams to support successful outcomes. Optimize field operations through effective coordination and process improvement. Qualifications & Skills Leadership experience managing technical service teams. Proven knowledge of electronic security and life safety systems. Strong troubleshooting skills and ability to oversee complex system work. Excellent customer issue resolution and communication skills. Ability to collaborate cross-functionally with sales and project stakeholders. Commitment to safety and quality standards. #J-18808-Ljbffr
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