Business Office Manager

Job Title: Business Office Manager

Job Location: Memphis, TN

Job Type: Full Time

We are looking for a Business Office Manager to join our Home Health team. Come make a difference in the greater Memphis Park area! At Beacon Home Health, our employees enjoy our employees enjoy:

• Creating lasting connections with individuals and families across the community.
• Experiencing genuine appreciation and gratitude from those we serve.
• Having the confidence of strong support, stability, and balance between work and life.
• Leadership development opportunities - we value internal advancement in areas of interest to our employees.

About the Opportunity

Provides clerical and administrative support to the department leaders and Director of Operations; organizes and maintains resident and staff files; tracks resident charges and performs billing function; performs payroll-related functions and assists with benefits administration; maintains a professional business office to facilitate smooth community operation and solves office work-flow problems. Serves as the central point of contact for all job applicants at the community. Conducts various forms of pre-employment assessments, post-employment exit interview, and other employee onboarding tasks. Other relevant duties as may be assigned by the Director of Operations or designee.

Critical Success Factors

• Superior communication skills, with the ability to effectively communicate in English, both orally and in writing and comprehend same.
• Resilient, dependable and punctual, with a professional demeanor.
• Ability to successfully self-manage time and work priorities and provide timely, accurate reporting to the appropriate people.
• Must be adaptable and flexible in response to resident and staff needs. Willingness to collaborate with others and work as part of a team.
• Must possess strong organization and multi-tasking capabilities.
• Compassionate, empathetic, and a careful listener.
• Exhibits positive customer service that includes respectfulness, friendliness and willingness to assist

Minimum Qualifications

• Minimum of a High School diploma or GED required; Associates Degree in Business Management preferred.
• Prior office and payroll experience preferred.
• Experience with interviewing, training, supervising and evaluating office staff preferred
• Experience with using various types of office equipment, computer operating systems, word processing programs, spreadsheets and e- mail preferred.

Full-Time Benefits Include:

• Medical, Dental, Vision, Life Insurance, Disability, Pre-Tax Savings Accounts, and ancillary benefits
• 100% Employer Paid Basic Life Insurance & Employee Assistance Program
• Generous Paid Time Off plan and 6 paid holidays annually
• Employee Referral Bonuses
• 401K Retirement Plan & Employer Match

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at