Building Manager-uptown Manhattan MVL

Overview The Building Manager is a key member of the property management team, responsible for managing tenant relationships, overseeing lease administration, coordinating maintenance, collecting rents, and ensuring compliance with all applicable housing regulations. This role operates within a dynamic, fast-paced environment and requires in-depth knowledge of the NYCHA PACT program, Section 8 PBV and TPV regulations, Housing Quality Standards (HQS), and other housing compliance requirements. The Building Manager ensures that tenants receive a high level of service while maintaining strict adherence to HUD, HPD, and NYCHA standards. Responsibilities Serve as the primary point of contact for residents, particularly those enrolled in Section 8 PBV, Section 8 TPV, and NYCHA PACT programs. Core responsibilities include promptly addressing tenant inquiries, facilitating move-in and move-out processes, conducting new resident orientations, and explaining lease obligations, rent calculations, subsidy requirements, building policies, and maintenance procedures. A strong focus is placed on cultivating positive tenant relationships to encourage engagement, cooperation, and compliance. The Building Manager also mediates disputes, organizes tenant engagement initiatives, and ensures residents fully understand their obligations under subsidy and inspection programs. Lease administration: prepare and manage lease agreements, maintain complete and accurate program records, oversee annual recertifications, coordinate with housing agencies to resolve discrepancies, and administer rent adjustments in accordance with HUD, HPD, and PACT guidelines. Financial: oversee rent collection, track subsidy payments, follow up on arrears, issue notices, prepare monthly statements, and assist with budgeting and variance analysis, with attention to subsidy reimbursements and funding cycles. Maintenance coordination: manage work orders to meet HQS requirements, prioritize urgent repairs to prevent subsidy suspension, notify tenants of scheduled work, oversee vendor contracts, and ensure compliance with HUD and local building codes. Implement preventive maintenance programs and track inspections and repairs via CMMS systems and agency portals. Regulatory compliance: monitor HUD, HPD, Section 8, and NYCHA PACT requirements; ensure timely submission of reports; conduct pre-inspections before agency visits; coordinate cure plans and self-certifications for violations; maintain comprehensive compliance files. Tenant complaints: log, track, and prioritize issues affecting health and safety; document follow-up and resolution; analyze complaint trends to propose procedural or policy improvements. Qualifications Qualifications for this role include strong knowledge of Section 8 PBV/TPV programs, HQS inspections, and NYCHA PACT requirements, with at least three years of experience in property management, housing administration, or compliance. Candidates must be well-versed in HUD and HPD regulations, skilled in rent collection and subsidy reconciliation, and capable of performing effectively in a fast-paced, high-volume housing environment. Proficiency in Yardi property management software and Microsoft Office products is required, along with excellent communication, problem-solving, and conflict resolution abilities. Benefits 401(k) Dental insurance Health insurance Paid time off Vision insurance Relocation New York, NY 10027: Relocate before starting work (Required) Work Location: In person #J-18808-Ljbffr