Pharmacy Technician I

Pharmacy Technician I

Pharmacy Technician I

Location: Virtual - This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Work Schedule: Monday - Friday; 12:30p - 9:00p ET

Training Schedule: Monday - Friday; 9:00a - 5:30p ET (onsite)

The Pharmacy Technician I is responsible for the interpretation and data entry of basic prescriptions, prior authorization processing, and troubleshooting adjudication issues.

How you will make an impact:

• Verifies member information and inputs data for the pharmacists.
• Educates members on pharmacy-based rules related to prescriptions and medication resources or assistance programs.
• Processes prior authorization requests from physicians' offices and ensures compliance with Medicare requirements; informs relevant parties of all prior authorization determinations.
• Provides resolution to grievances and appeals issues.
• Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits.
• Generates reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad hoc reports.
• Maintains record keeping of prior authorizations, rebates, and monthly reports.

Minimum Requirements:

• Requires H.S. diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
• Current State Pharmacy Tech.
• Certification or National Certification based on applicable state(s) required.
• For the CPCC business area a current Pharmacy Tech license or certification is required.

Preferred Skills, Capabilities, and Experiences:

• Data entry experience is preferred.
• Specialty pharmacy experience is preferred.

Job Level: Non-Management Non-Exempt

Workshift: 2nd Shift (United States of America)

Job Family: MED > Licensed/Registered Pharmacist/Pharmacy Technician