Automotive Service Director / Service Manager

Paramus Chevrolet, part of the VIP Automotive Group, is seeking an experienced Automotive Service Director / Service Manager to lead our high-volume dealership service department. This leadership role is ideal for a proven automotive service manager who can drive profitability, technician productivity, and customer satisfaction while maintaining strong team leadership. Why Join Paramus Chevrolet $175,000 – $200,000 earning potential (inclusive of bonuses and commission) per year Monday–Friday schedule (5 day work week) Established, high-volume dealership Supportive leadership and strong team culture Career growth within a successful automotive group Ongoing training and advancement opportunities Responsibilities Manage daily operations of the automotive service department Lead service advisors, technicians, and support staff Monitor technician productivity, service KPIs, and department profitability Maintain high customer satisfaction (CSI) and retention Oversee service scheduling, workflow, and repair quality Ensure compliance with manufacturer policies and warranty procedures Work closely with the parts and sales departments Resolve customer concerns and maintain a positive service experience Qualifications 5+ years Automotive Service Manager or Service Director experience Experience running a high-volume dealership service department Strong leadership and team management skills Ability to analyze reports and improve service department performance Strong focus on customer satisfaction and operational efficiency Paramus Chevrolet is part of the VIP Automotive Group, known for its strong leadership, customer-first culture, and commitment to employee growth. Apply today to join one of the region’s leading automotive dealership service teams. Job Type: Full-time Pay: $175,000 – $200,000+ (inclusive of bonuses and commission) per year #J-18808-Ljbffr