Sales and Marketing Administrator
Stein Eriksen Lodge
For those who seek the best, there's only Stein.
Stein Eriksen Lodge: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. Named after Norwegian Olympic Gold Medal skier Stein Eriksen, the Lodge is known as a premiere year-round destination.
Why work for the best?
The Stein Collection creates legendary experiences for our team members, guests, and owners at all four of our properties: Stein Eriksen Lodge, Stein Eriksen Residences, The Chateaux Deer Valley, and The Chateaux Residences. We believe that our goals are realized through commitment to our team members, where every person is a valuable asset and key ingredient to success.
We consider ourselves very fortunate to be based in Park City, a vibrant, community-oriented town, and consider it our duty to contribute, support, and partake in these extraordinary efforts. As a long-established icon and ever-growing brand, Stein Collection employs hundreds of hard working, diverse, and exceptional team members year-round. More than 70 team members have been with us for 10 or more years and we attribute our staff loyalty to the positive and respectful company culture our team fosters.
Position Title:
Department:
Reports To:
Corp Directors of Sales and of Marketing
N/A
Level:
Hourly
Position Summary
The Sales & Marketing Coordinator is a highly organized administrative professional responsible for supporting both the Group Sales and Marketing departments across Stein Collection. Approximately 50% of the role is dedicated to assisting Group and Leisure Sales Managers with administrative, sales support, processing DRPs, and client coordination activities, while the remaining 50% supports the Corporate Marketing Director with marketing project coordination, reporting, vendor management, and general administrative functions.
This position serves as the administrative backbone of the Sales & Marketing team, ensuring projects move efficiently, communications are coordinated, deadlines are met, and guest-facing initiatives are executed seamlessly.
Position Summary / Essential Responsibilities
Sales (Group and Leisure) Department Support (50%)
Provide administrative support to Group Sales Managers to maximize their time spent selling and servicing clients.
Key Responsibilities
- Prepare proposals, contracts, banquet event orders, and sales correspondence.
- Assist with RFP administration and response preparation.
- Maintain CRM and sales databases, ensuring accurate account and contact information.
- Coordinate client site inspections and property tours.
- Assist with group welcome amenities and VIP guest arrangements.
- Track tentative and definite bookings and communicate updates to internal departments.
- Support meeting planners and group contacts with logistics as directed by sales managers.
- Generate sales reports, pace reports, and productivity summaries.
- Process and organize contracts, addendums, and event documentation.
- Assist with restaurant reservations and special arrangements associated with marketing programs.
Qualifications
Education
Associate's or Bachelor's degree in Hospitality, Marketing, Business Administration, Communications, or related field preferred.
Experience
- 2–4 years of administrative, hospitality, sales, marketing, or project coordination experience.
- Hotel, resort, luxury hospitality, tourism, or destination marketing experience strongly preferred.
- Experience working with multiple departments and managing numerous concurrent projects.
Desired Skills
- Exceptional organizational and time-management skills.
- Strong attention to detail and follow-through.
- Excellent written and verbal communication abilities.
- Ability to prioritize competing deadlines in a fast-paced environment.
- Professional demeanor when interacting with VIP guests, media representatives, and clients.
- Strong problem-solving skills and resourcefulness.
Experience with:
- Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
- CRM systems (Delphi, Salesforce, Amadeus, or similar)
- Google Analytics
- Basic reporting and dashboard preparation
Success Measures
The successful candidate will demonstrate:
- Timely completion of sales and marketing projects.
- Accurate and efficient administrative support.
- Strong coordination of media visits, photography projects, and VIP experiences.
- Effective communication between departments, agencies, and vendors.
- Consistent project follow-up and deadline management.
- Accurate reporting and invoice processing.
- Positive feedback from sales managers, marketing leadership, and internal stakeholders.
Stein Collection offers:
- Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
- Competitive wages and bonus plans to recognize your dedication and service with us
- Chef prepared meals daily in our cafeteria, at no cost to you
- On site heated garage for employee parking - a great perk in winter!
- Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
- Flexible schedules and time off policies to accommodate family, school, and other activities
- Weekly raffles for tickets to events such as the Utah Jazz, Utah Mammoth, Real SL, and Salt Lake Bees
- Monthly team member appreciation events and recognition programs
- Hotel room, spa, dining, shopping, ski/snowboard rental discounts available
We pride ourselves on being an EEO. We are committed to hiring a diverse workforce.
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