Technical Sales Engineer

Company Description Porta North America, Inc. imports high-production European machine tools for customers across the North American market. From its dedicated facility, the company manages all service, spare parts, applications, and sales for the machines it supplies. The 16,500 sq ft site houses machines for training, demonstrations, and turnkey projects, providing hands-on support to customers. Porta North America, Inc. also maintains a multi-million-dollar inventory of spare parts for standard machines to ensure fast response times and reliable customer service.

Role Description This is a full-time, on-site Technical Sales Engineer role located in the United States. The Technical Sales Engineer will work closely with customers to understand their manufacturing needs, recommend appropriate European machine tool solutions, and prepare technical proposals and quotations.

Daily activities include conducting product demonstrations and training at the facility, supporting turnkey projects, and collaborating with service and applications teams to ensure successful installation and operation of equipment.

The role also involves responding to technical inquiries, providing pre- and post-sales support, and maintaining accurate records in the sales and CRM systems.

The Technical Sales Engineer will contribute to sales growth by building long-term customer relationships and identifying new business opportunities.

Qualifications

• Strong technical aptitude in mechanical engineering, manufacturing, or industrial automation, with the ability to understand and explain complex machine tool operation.
• Experience in technical sales, applications engineering, or customer-facing engineering roles within machine tools, CNC equipment, or related industrial products.
• Ability to conduct product demonstrations, training sessions, and technical presentations for diverse customer audiences.
• Solid communication, negotiation, and relationship-building skills, with a focus on clear, professional, and inclusive customer interactions.
• Comfort working in a hands-on environment around production machinery, including basic troubleshooting and coordination with service teams.
• Proficiency with standard office and CRM software; ability to prepare detailed proposals, reports, and documentation.
• Bachelor’s degree in engineering, technical field, or equivalent practical experience in industrial equipment or manufacturing settings.
• Willingness to travel occasionally for customer visits, trade shows, or on-site demonstrations as needed.