Cruise Director

Job Description

The Cruise Director is responsible for directing the overall entertainment function onboard the vessel and ensuring the delivery of high-quality entertainment programs, activities, and guest experiences.

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This position provides leadership to the entertainment team, oversees daily operations, manages staffing and financial performance, and serves as a key host and Master of Ceremonies for onboard shows, events, and activities.

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• Two to five years of progressive managerial experience in professional entertainment, preferably within cruise lines, resorts, theatre, music, dance, comedy, entertainment, or recreational industries.
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• Extensive Master of Ceremonies experience.
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• Strong stage presence with the ability to confidently engage and manage the attention of large groups.
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• Excellent verbal communication and professional microphone techniques.
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• Demonstrated ability to lead, motivate, develop, and manage a diverse international team.
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• Strong knowledge of customer service principles, guest needs assessment, service quality standards, and guest satisfaction practices.
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• Experience managing the financial aspects of an entertainment operation, including budgeting, cost efficiencies, revenue growth, promotions, and upselling activities.
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• Ability to effectively manage staffing and headcount in accordance with business and operational requirements.
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• Knowledge of human resources practices, including employee coaching, counseling, performance management, and disciplinary procedures.
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• Working knowledge of computers and Microsoft Office applications, including Word and Excel, as well as other relevant software programs.
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• Special talents such as singing, dancing, ballroom dancing, juggling, or a sports-related background are preferred.
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• Bachelor’s degree in Hospitality Management, Communications, or a related field, or international equivalent, is preferred.
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Key Competencies

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• Leadership and people management
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• Entertainment operations
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• Public speaking and hosting
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• Guest service excellence
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• Team development and coaching
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• Financial and budget management
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• Problem-solving and decision-making
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• Cross-functional collaboration
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• Strong communication and interpersonal skills
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• Ability to work effectively in a multicultural environment
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Ready to apply?

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To expedite your application , please make sure to create and complete your profile in CTRAC.

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Join us and help create extraordinary destination experiences for our guests. ️