Engineer II

Engineer II

Maintain and support the hotel's building systems, equipment, guest rooms, public areas, and physical facilities to ensure a safe, functional, well maintained, and welcoming environment for guests and associates. At Marriott La Jolla, Engineer II team members are expected to independently respond to routine maintenance needs, troubleshoot building and equipment concerns within their knowledge and training, complete preventive maintenance assignments, and respond to guest and operational requests with professionalism and urgency. This position works collaboratively with Engineering leadership and hotel departments to support property operations while maintaining applicable safety standards, company procedures, and Marriott La Jolla service expectations.

Success in This Role

The most successful candidates in this role are individuals who:

• Demonstrate practical knowledge of building maintenance and repair.
• Can independently assess routine maintenance concerns and determine appropriate next steps within their training and qualifications.
• Approach problems with a troubleshooting mindset and seek solutions rather than simply identifying problems.
• Understand the importance of urgency when a maintenance concern affects a guest, guest room, safety, or hotel operation.
• Communicate effectively with Engineering leadership and other hotel departments.
• Take ownership of assigned work and consistently follow through until the work is completed or appropriately escalated.
• Maintain professionalism when entering occupied guest rooms or interacting directly with guests.
• Work effectively both independently and as part of the Engineering team.
• Maintain safe work practices and recognize when a repair or condition requires additional expertise or escalation.
• Demonstrate reliability, flexibility, attention to detail, and pride in maintaining the physical condition of the hotel.

Qualifications and Skills

Education and Experience:

• Vocational schooling, military training, certification, and/or experience in building related trades required in one or more of the following areas: HVAC, electrical, plumbing, or carpentry.
• Previous experience performing general building maintenance, facilities maintenance, or related skilled trade work required.
• Hotel experience preferred.
• Experience independently troubleshooting and completing routine maintenance and repair assignments preferred.

Knowledge, Skills and Abilities:

• Working knowledge of one or more building related trades, including HVAC, electrical, plumbing, carpentry, or general building maintenance.
• Ability to independently evaluate and complete routine maintenance assignments within the employee's demonstrated knowledge, training, and qualifications.
• Ability to troubleshoot common building, equipment, guest room, and facility maintenance concerns and determine when additional assistance or escalation is necessary.
• Ability to safely use appropriate hand tools, power tools, equipment, and machinery required for assigned work.
• Ability to understand and follow preventive maintenance schedules, work orders, equipment instructions, safety procedures, and departmental standards.
• Ability to prioritize multiple work requests based on guest impact, safety, operational urgency, and direction from Engineering leadership.
• Ability to receive instructions and effectively communicate the progress and status of work assignments.
• Ability to communicate professionally with guests and explain maintenance activity in an appropriate and service focused manner.
• Ability to work collaboratively with supervisors, coworkers, hotel departments, vendors, and the public.
• Ability to climb, read, stand, walk, bend, kneel, reach, and routinely lift 25 to 50 lbs. with or without reasonable accommodation.
• Ability to work in environments involving varying temperatures and operate machinery and equipment required for assigned duties with or without reasonable accommodation.
• Effective verbal and written communication skills.
• Ability to adapt communication style to different audiences, including guests, supervisors, coworkers, vendors, and the public.

Equal Opportunity Employer HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.