Detention Supervisor

Detention Supervisor

AIP is looking for a Detention Supervisor to work in Miami, FL. To join our team of outstanding professionals, apply today!

Responsibilities

• The Lieutenant will provide supervision, guidance and on-the-job training to improve Detention Officer Skills, reinforcing the critical nature of the Detention Officer's responsibilities
• Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon
• Maintain full staffing by filling any open posts with reserve or stand-by personnel and managing "call-offs" due to illness or other reasons.
• Brief Detention Officers during muster and post checks regarding any changes in Post Orders, or any unusual or emergency situations
• Conduct on-the-job training to correct deficiencies in Detention Officer Performance, or to strengthen and refresh Detention Officer knowledge of critical skills and issues.
• Report any emergency situation to the COTR and Akima Infrastructure Protection.
• Conduct administrative investigations of policy violations to include personal injury and traffic accidents.
• Document incidents with complete and accurate verbal and written reports.
• Review the sign-in/out sheets to ensure proper timekeeping by Detention Officers.
• Manage break schedules and ensuring that all Detention Officers receive breaks and proper relief.
• Provide oversight and management and direct reporting of detainee counts.
• Assist detention officers to deal with any incident of disturbance or lack of cooperation from a detainee.
• Inspect every area of the facility where detainees are present, at least once per shift.
• Assume duties of Captain in Captain's absence.

Operations

• Responsible for the operational functions and duties required in operating a detention center; including detention, processing, administration and transportation operations as required in the contract.
• Provide effective leadership and supervision of all subordinate personnel.
• Schedule adequate staffing for all assigned posts and assure that minimum manning standards are maintained.
• Ensure duties are accomplished as directed in the contract. Perform other duties as assigned.

Reporting

• Furnish a manifest of all detainees under Supervisory Detention Officer's jurisdiction and ensure the safe and effective control of all detainees in the facility, 24 hours a day.
• Provides other written and oral reports as required or needed.

Leadership/ Supervision

• Inspire and motivate employees to perform duties to ensure contract compliance.
• Ensure Detention Officers are trained on the expectations and requirements of their duties.
• Provide timely and ongoing feedback on employee job performance.
• Motivate and provide recognition to exemplary employees.
• Discipline detention officers who are negligent or disregard standard operating procedures, policies, standards, regulations and/or contractual requirements.
• Participate in interviewing candidates for detention officer positions.

Quality Assurance

• Enforce American Correctional Association (ACA) and ICE National Detention Standards, policies, procedures and orders related to the custody, care and treatment of detainees.
• Conduct daily quality assurance inspections of their areas of responsibility, including detention facilities, grounds, posts, equipment, uniforms and knowledge of post orders, ACA and ICE National Detention Standards and current policies, procedures and regulations of all subordinate contract personnel.
• Document findings of the inspections on approved forms and checklists by the end of the shift.
• Correct discrepancies on-the-spot as appropriate.
• Responsible for the effective and efficient control, operation and security of the detention facility.

Qualifications

• The incumbent must have a minimum of one year of experience as a detention officer and two years of successful experience in field supervision (civilian law enforcement, commercial or industrial guard service, or security service supervisory position).
• The two-year requirement may be satisfied by completion of a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years.
• Possess a high school diploma or equivalent (GED). This will be verified through our company background check, and you will be required to provide proof of education.
• Pass a criminal background and consumer credit check (no criminal record).
• Obtain and maintain a DHS/ICE government clearance.
• Pass all pre-employment and random drug tests.
• Pass a medical examination and meet health requirements.
• At least 21 years of age.
• Possess a valid state driver's license.
• Possess a valid armed security G license from the state of Florida.
• Ability to obtain a state security guard D license from the state of Florida.
• Maintain current/physical residency in the continental United States.
• The incumbent must be trustworthy.
• Knowledge of day-to-day operation of a detention services center.
• Knowledge and skills in ensuring maximum level of safety and security to protect detainees, staff and facility from fire, security breaches, while ensuring operation within established facility rules.
• Ability to greet and deal tactfully with the general public.
• Capability of following and understanding written and verbal orders, policies and regulations.
• Incumbent shall be literate and able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and are able to compose written and oral reports.
• Incumbent must exercise good judgment, courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities.
• Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, disturbances and building evacuations.
• Maintain a professional personal appearance and calm demeanor.
• Maintain confidentiality.
• Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE standards.
• Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles, with a cross-cultural perspective.
• Maintain current/physical residence in the continental United States.

Preferred Qualifications:

• Knowledge of and familiar with ACA and DHS ICE National Detention Standards and regulations on the operation of detention and correctional facilities
• Membership in the American Correctional Association
• Bilingual Preferred.

Job ID 2026-21725

Work Type On-Site

Company Description

Work Where it Matters

Akima Infrastructure Protection (AIP), an Akima company, is not just another federal management operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AIP, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AIP provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AIP delivers the trained personnel, equipment, and processes to safeguard federal assets and provides protective services and detention management operations for critical mission requirements.

As an AIP employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.