Help Desk Manager - Secret Clearance, VIP Support Lead
Client Solution Architects
Client Solution Architects is seeking a Help Desk Manager to lead the onsite support program in the Washington DC area. The role entails managing a busy IT help desk, coordinating incident resolution, VIP support, and enterprise network coordination with NMCI/NESD/JSP and vendors. The ideal candidate will have an active Secret Clearance, 5 years of IT support experience, and ITIL v4 certification, with strong leadership and reporting skills to deliver hardware, software, and wireless device #J-18808-Ljbffr Client Solution Architects
- General Dynamics Information Technology is seeking a Help Desk Manager to provide premier IT support within a secure federal environment in Washington... ...in technical support, along with an active Top Secret security clearance. Benefits include flexible hours, 401(K), and...Secret clearanceFlexible hours
- ...an amazing opportunity for a Help Desk Manager to provide world‑class IT support to our prestigious clientele... ...remote support for executive and VIP users, ensuring minimal... ...months of starting. Security Clearance Level : Active Top Secret with SCI Eligibility Required...Secret clearanceCasual workRemote workFlexible hoursShift work
- ...a Senior Executive Analyst to provide pivotal support to the Executive Director. In this role, you will manage workflows, coordinate with high-level officials... ...executive management experience, and an active DoD Secret clearance. This position offers a competitive...Secret clearanceWork at office
- ...(CSA) is currently seeking a Help Desk Manager to support a program onsite in the Washington... ...resolved within 4 hours and VIP tickets within 1 hour. VIP... ...operational needs. Requirements Clearance : Must possess and maintain an active Secret Clearance. 5 years of...Secret clearanceContract workWork at officeImmediate startRemote workMonday to Friday
- ...Service Desk Incident Manager Clearance Required : Secret Clearance Locations : Adelphi (Onsite) Position... ...are met. This position supports seamless IT operations... ...Collaborate with Service Desk Leads and IT teams to... ...5 years in IT support or help desk operations Education...Secret clearance
- XLA is looking for a Program Manager in Washington, D.C. to lead IT support operations for a federal client. You... ...and manage a large service desk for thousands of users across various... ..., as well as the ability to secure a U.S. Secret Security Clearance. #J-18808-Ljbffr XLASecret clearance
$82.55k - $149.23k
The IT Support Manager leads SEC ISS Customer Service Desk operations that serve as the single point of contact for incident... ...point for high‑impact incidents, VIP issues, major outages, and... ...Authorization: Requires US Citizenship Clearance: Ability to obtain and maintain SEC...Contract workWork at officeShift work- XLA is seeking a Program Manager to lead IT support operations for a large federal client in Washington... ...1, 2, and 3 enterprise service desk. Required qualifications include a... ...must be able to obtain a U.S. Secret Security Clearance. The position requires leading a team...Secret clearance
$62k
...is seeking a Service Desk Incident Manager to join our team at Adelphi... ...active DoD Security Clearance. The Service Desk... ...incident statuses. Lead incident response activities... ...Leads and technical support teams. Track and... ...Citizen. Active DoD Secret Clearance. BA/BS in computer...Secret clearanceTemporary workRelocation package- NOVA DINE LLC is seeking a Program Manager to oversee the Enterprise IT Service Desk operations in Washington, D.C.... ...service level agreements, and leading risk management initiatives. The... ...enterprise IT operations, an active Secret Clearance, and a Bachelor's degree in a...Secret clearanceFor contractors
- ...Solution Architects seeks an IT Helpdesk Project Manager onsite at the Washington Navy Yard, DC. You... ...coordinate with NMCI and vendors to ensure efficient IT support for naval operations. The role requires Final Secret Clearance, a bachelor’s degree, and 5+ years in IT with...Secret clearanceContract work
$160k - $185k
...Software Engineering and IT Support Services to improve the... ...Customer Support Lead - Project Manager Position Summary The Customer... ...leadership across Service Desk operations, Desktop... ...CISSP, or equivalent) Clearance: Active Secret clearance , with eligibility...Secret clearanceFull timeFor contractorsMonday to Friday$86k - $138k
...Field Service Engineer to support our customer site at the Washington... ...upgrades/installations Help desk support for TMPC products... ...an active/current DoD Top Secret (SCI) clearance Must have or within 3... ...Microsoft SQL Server or SQL Server Management Studio, Active Directory,...Secret clearanceFull timeContract workWork experience placementWork at officeShift work- ...IT Helpdesk Project Manager onsite at the... ...video teleconferencing support services that will... ...bringing in outside help. Assist with the implementation... ...the Tier II Help Desk, as provided in... .... Requirements Clearance: Must possess and maintain a Final Secret Clearance....Secret clearanceContract workWork at officeRemote workMonday to Friday
$95k - $137.5k
...Division (JOID) provides expert support services to a range of... ...programmatic capabilities to help our customers make informed... ...future need for a Technical Management Analyst to assist with systems... ...PowerPoint, Word). Active Secret clearance with ability to obtain DHS Suitability...Secret clearanceWork at officeFlexible hours- ...commitment to hiring and supporting active-duty and... ...Overview: The Service Center Manager (SCM) shall be... ...including the Service Desk (SD), Desktop Support,... ...planning. Possesses a Secret clearance Demonstrated experience... ...: Possesses a current Help Desk Institute Support...Secret clearanceFor contractorsCasual workWork at officeOverseas
- BlueWater Federal Solutions, Inc. is seeking a Help Desk Manager to support the Dept of the Navy at the Pentagon. In this role, you will oversee... ...of help desk experience and must possess an active Secret clearance along with ITIL v4 certification. Responsibilities include...Secret clearance
- ...Help Desk Manager BlueWater Federal is looking for a Help Desk Manager to support Dept of the Navy at the Pentagon. Responsibilities Oversee and manage the... ...analytical skills. ~ Must have an active Secret clearance ~ ITIL v4 certification is required ~...Secret clearanceFor contractors
- ...Helpdesk Project Manager at the Commander Navy... ...teleconferencing support services that... ...government closures. Lead the Tier II Helpdesk... ..., and external help as needed. Support... ...Requirements Final Secret Clearance (maintain).... ...experience managing a help desk team supporting...Secret clearanceFull timeContract workWork at officeRemote workMonday to Friday
- Systems Planning and Analysis, Inc. (SPA) seeks a Technical Management Analyst to support SE/T&E programs for DHS, with primary duties at SPA... ...skills, and proficiency in MS Office, plus an active Secret clearance allowing DHS suitability #J-18808-Ljbffr ArenatechnologiesSecret clearance
- BlueWater Federal Solutions Inc. is seeking a Help Desk Manager to support the Dept of the Navy at the Pentagon. The role involves overseeing... ...years of help desk experience, and must hold an active Secret clearance. Accreditation in ITIL v4 and Helpdesk Customer Service...Secret clearance
- ...multiple immediate-fill Technical Project Manager/Analyst positions supporting the Transportation Security... ...or government) preferred. Security Clearance Candidate must: Be able to pass DHS... ...Have or be eligible to receive a DHS Secret security clearance. Existing Secret...Secret clearanceContract workLocal areaImmediate startRemote workFlexible hours
$95k - $137.5k
...Division (JOID) provides expert support services to a range of... ...programmatic capabilities that help customers make informed... ...future need for a Technical Management Analyst to assist with systems... ...PowerPoint, Word). Active Secret clearance with ability to obtain DHS Suitability...Secret clearanceWork at officeFlexible hours- ...Arlington, VA is looking for a Knowledge Management SME to enhance their help desk operations. The ideal candidate will lead knowledge management practices, focusing... ...must be U.S. citizens and may require an active Secret security clearance. #J-18808-Ljbffr Spatial FrontSecret clearance
- ...The Service Center Manager is responsible for the... ...including the Service Desk, Desktop Support, incident management,... ...lifecycle processes. Lead Service Center modernization... ...be required. Active Secret clearance. ITIL Foundation... ...Qualifications Help Desk Institute Support...Secret clearance
- Job Summary Node is supporting a U.S. Government customer to provide... ...Serve as the first level Help Desk for the TEN Lab’s systems... ...activities. Work with Asset Management to support accurate records... .... Must have an active DoD Secret clearance; TS/SCI clearance is...Secret clearanceContract work
$70k - $72k
...Service Desk Manager We are seeking an experienced Service Desk Manager to lead and oversee enterprise IT support operations within a federal government contracting environment. This role... ..., fast‑paced environment, delivering VIP customer service. Provide executive leadership...Immediate start- ...highly experienced Customer Support Lead to provides strategic... ...position oversees Service Desk operations, Desktop Engineering... ..., endpoint lifecycle management, mobile devices, printing... ...across the enterprise. Clearance Required: Active Secret clearance with eligibility...Secret clearanceFor contractorsWork at officeImmediate start
- ...Service Desk Manager Job Locations: US-DC NetImpact Strategies has an... ...opportunity for a Service Desk Manager supporting a federal customer's... ...Washington, DC. Responsibilities Lead daily operations of the... ...programs. Experience supporting VIP or executive-level users. Knowledge...For contractorsLocal areaImmediate start
$140k - $168k
...hiring for a Service Desk Manager to support our US Mint contract needs... ...and customer service. Lead daily standups to... ...quality Tier I, II, and (VIP/"white glove") support... ...IT service delivery, help desk, or customer support... ...Agile certification Clearance Required Must be able...Contract workCurrently hiringWork at officeRemote work
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