Veterinary Receptionist - Sturbridge, MA

Who we are

Sturbridge Veterinary Hospital is Hiring a Veterinary Receptionist!

Position Details

• Role: Veterinary Receptionist
• Status: Part-time or Full-time
• Salary: $18 - $20 per hour
• Schedule: Monday through Friday, 7:30 AM - 1:30 PM; additional hours available as needed

Benefits Highlights

• Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses
• Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts
• Professional Growth & Recognition: Opportunities to expand your knowledge, contribute to exceptional client service, and grow within a supportive veterinary team
• Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program

Looking for a Reception Role Where You Can Make a Difference Every Day?

At Sturbridge Veterinary Hospital, we're more than just a hospital-we're a team dedicated to providing top-tier care to our community's furry family members. We're looking for a bright, organized, and compassionate Veterinary Receptionist to be the first friendly face our clients and patients see.

If you enjoy a fast-paced environment, thrive on helping people, and want to work alongside a team committed to excellence, we'd love to meet you.

Why Our Receptionists Love Sturbridge Veterinary Hospital

• Supportive team environment focused on collaboration and respect
• Opportunity to make a positive impact on pets and their families
• Leadership team committed to growth and excellence
• Predictable weekday schedule
• Meaningful work in a community-focused veterinary practice
• A workplace where kindness, professionalism, and teamwork are valued

What You'll Do

• Answer incoming phone calls and assist clients professionally and efficiently
• Greet clients and patients with warmth and compassion
• Check clients in and out for appointments
• Schedule appointments and manage appointment flow
• Prepare paperwork and documentation for appointments
• Maintain accurate client and patient records
• Assist with general administrative and front desk responsibilities
• Help maintain a clean, welcoming reception area
• Support hospital operations by providing exceptional customer service

The Extras You'll Actually Feel

• A team that values your contributions and success
• Opportunities to grow your veterinary knowledge and skills
• A positive work environment built on teamwork and mutual respect
• The ability to build meaningful relationships with clients and patients
• Leadership that supports professional development and growth

Benefits You Can't Beat

Financial Benefits

• A flexible approach to compensation that reflects your skill set and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program

Wellness Benefits

• Health insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program

Workplace Benefits

• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance

Lifestyle Benefits

• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

Join Our Team!

If you're a friendly, professional, and dependable individual who enjoys helping both people and pets, we'd love to hear from you. Apply today and become part of the Sturbridge Veterinary Hospital family!

Diversity, equity, inclusion, and belonging are core values at Sturbridge Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.