Staff Engineer - Automations and Infrastructure

Role Description

Laurel’s Business Technology team is dedicated to providing reliable, secure, and easy-to-use technology for our employees. This role is crucial for managing our internal IT environment — operating at the intersection of platform, AI, and internal systems. You are the technical anchor for how the company connects systems, automates internal workflows, and embeds intelligent capabilities into the company's infrastructure.

What You’ll Do

• Own the architecture and technical strategy for internal automation systems — defining how the company's tech stack (HRIS, Okta, Salesforce, and others) connects, scales, and stays maintainable.
• Architect and manage cloud-based infrastructure (AWS, GCP, or Azure) — including compute, networking, storage, and security.
• Design and automate onboarding/offboarding workflows, including provisioning and deprovisioning access.
• Own the architecture and lifecycle of internal AI tooling (e.g. Vercel, Supabase, Claude, ChatGPT— from evaluation through deployment, access governance, and deprecation).
• Ensure proper access controls, least-privilege principles, and audit readiness across systems.
• Establish CI/CD standards and error-handling patterns for automation systems so they're reliable, observable, and maintainable at scale.

Qualifications

• 7+ years of experience managing corporate IT infrastructure in a modern, cloud-first environment.
• Demonstrated experience building or operating AI-powered systems — including evaluating LLM tooling, managing AI infrastructure, and thinking critically about reliability, cost, and governance tradeoffs.
• Strong experience with Workato or similar IPaaS solution, MacOS, and managing Okta or similar IDP platforms.
• Clear judgment, architectural thinking, and the ability to drive complex systems.
• Proven experience managing SaaS ecosystems and identity lifecycle (onboarding/offboarding).
• Experience working in high-growth or startup environments.
• Excellent stakeholder engagement and communication skills.

Requirements

• Flexibility and Logistics.

Benefits

• Comprehensive medical/dental/vision coverage with covered premiums, 401(k), and additional benefits including wellness/commuter/FSA stipends.
• Take all the time you need if you or your child are sick on a workday! We’ll cover for you.
• Significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian.
• A smart, fun, collaborative, and inclusive team.
• Great employee benefits, including equity and 401K.
• Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team.
• An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time.