Optician

This job assists patients in selecting, fitting, measuring, adjusting, and repairing eyewear, demonstrates proper techniques to insert, remove, and care for contact lenses, and provides patient education to ensure patients have complete information about all available options. Education Required: High school diploma or equivalent. Work Experience Required: 1 year related optical experience. Knowledge, Skills, and Abilities Proficiency in using computers, software, and web-based applications and ability to operate a computer and/or mainframe terminal and multi-line telephone. Effective verbal and written communication skills and ability to present information clearly and professionally. Excellent interpersonal and customer service skills. Strong decision-making and delegation skills with the ability to maintain strict confidentiality. Ability to prioritize, organize, and coordinate multiple work assignments in a fast‑paced environment under minimal supervision. Ability to perform advanced‑level optician duties. Knowledge of filing vision materials claims for eyeglasses and contact lenses electronically through web portal (i.e., EyeMed, Spectera, Davis Vision). Ability to work a flexible schedule and travel to other satellite locations when necessary depending on staffing needs. Job Duties Assists customers with eyeglass and contact lens orders. Makes repairs, adjustments, and other basic maintenance to eyewear. Documents patient and order information. Provides excellent customer service. Reviews prescriptions to ensure accurate measurements. Places contact lens Rx orders and orders office supplies as needed. Adapts behavior to the specific patient population, respecting privacy, appropriately introducing themselves, explaining services, requesting permissions, and communicating in a suitable style. Performs online insurance filing. Fits, inserts, and removes contact lenses. Performs other related duties as required. Physical and Environmental Demands Medium Work – Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. The role involves walking or standing to a significant degree and may require pushing and pulling of materials with negligible weight. Exposure to blood, body fluid, tissue, communicable diseases, hazardous medications, or hazardous waste is minimal under normal routine. The role is not a Sedentary Work position. Equal Opportunity Employment The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. #J-18808-Ljbffr