Training Coordinator (Distribution Center)

Training Coordinator

We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!"

At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all.

One Team / One Goal

We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness.

We offer a comprehensive benefits package that includes:

• Flexible work environment
• Career advancement
• Competitive base salary
• Bonus opportunity
• Vacation, Personal, Sick and Holiday pay
• Medical, Dental, Vision, Disability, Life and AD&D insurance
• 401k with a company match
• 30% merchandise discount

Responsibilities

The Training Coordinator is responsible for coordinating and delivering training programs for distribution center associates. This role ensures associates are properly trained on safety procedures, equipment operation, and standard work processes to drive productivity, quality, and compliance.

• Coordinate and deliver new hire onboarding and orientation for hourly associates
• Schedule and facilitate training for warehouse roles (pick, pack, ship, receive, forklift, etc.)
• Ensure all employees are trained on safety standards, OSHA requirements, and company policies
• Partner with Operations leaders to identify skill gaps and training needs
• Maintain and update standard operating procedures (SOPs), work instructions, and job aids
• Track and report training completion, certifications, and compliance metrics
• Administer and manage Learning Management Systems (LMS) and training records
• Conduct refresher training and cross-training programs to support workforce flexibility
• Evaluate training effectiveness through audits, observations, and performance data
• Support leadership development for leads, supervisors, and high-potential employees
• Assist with onboarding programs to improve retention and time-to-productivity
• Ensure proper certification for equipment (e.g., forklifts, pallet jacks)

Qualifications

• High school diploma or GED required; Bachelor's degree in Human Resources, Business, Education or related field, preferred
• Two to four years of experience in training, warehouse operations, or learning & development, or combination of education and relevant experience
• Experience working a fast-paced distribution center, manufacturing, or logistics environment
• Strong facilitation and communication skills with hourly workforce populations with the ability to engage and train a large group of associates
• Knowledge of OSHA regulations and workplace safety training
• Collaborate with Operation and Human Resource teams
• Experience and proficiency with Microsoft Office Suite, LMS platforms, and Warehouse Management Systems (WMS). Ability to track data and report
• Certified in training or instructional design (e.g. ATD), preferred
• Bilingual (English/Spanish), preferred
• Ability to work flexible schedules, including nights and weekends, to support multiple shifts

Work Environment & Physical Requirements

• Fast-paced warehouse environment with exposure to varying temperatures
• Frequent walking, standing, and interacting on the warehouse floor
• Ability to lift up to 50 lbs (as needed)
• May require travel between shifts or nearby facilities