Administrative Assistant - Sales & Marketing Department

Job Description

Job Description

We are looking for an Admin Assistant to support our Sales & Marketing Department in Portland, OR.

Established in 1977, Immunology Consultants Laboratory, Inc. (ICL) is a local, family-owned lab that has grown from R&D to IVD.

A Day in the Seat:

• Provide administrative support by maintaining and updating ICL’s CRM software, including marketing email lists.
• Regularly track and update sales plans.
• Prepare, format, and compile sales reports as directed by the Sales Manager.
• Gather/Browse/Research competitor products similar to ICL’s.
• Support excellent customer service by addressing routine inquiries and routing technical concerns to the appropriate internal departments.
• Act as a point of contact for vendors to coordinate the production of marketing materials and assist with digital marketing tasks.

What It Takes:

• High School Diploma or equivalent required; Associate’s degree or coursework in business administration, marketing, communications, or life sciences is a plus.
• Strong administrative or clerical experience, preferably supporting a sales or marketing team.
• Proficiency with standard office software (Word, Excel) and experience or comfort learning CRMs like Zoho or Salesforce.
• An equivalent combination of education and administrative experience will also be considered.
• Solid mathematical skills to handle data entry, basic arithmetic, and simple statistics for reports.
• Ability to read and interpret office documents, safety rules, and standard operating procedures.
• A reliable administrative approach to accurately follow detailed written or oral instructions.
• Ability to work daily on-site in our Portland office, including regular standing, walking, and occasionally lifting and/or moving up to 25 pounds.

What We Don’t Do:

• Be Boxed In – we encourage engagement in projects to improve production processes and professional growth.
• Run on Autopilot – you will support a diverse range of products and be ready to pivot to quote requests from prospective clients.

Our Next Team Member:

• A Precise Professional who is highly organized and can balance strategic support with admin duties.
• A Detail-Oriented User with the vision to look for insights from all data points.
• An Effective Communicator who can write routine reports and speak effectively to clients.
• A Reliable Team Member who thrives in a quiet, professional environment.
• A Tech-Savvy Professional comfortable with basic computer skills, including email, database entry, and data backup.

The Sweet Stuff:

• Generous Time Off – 10 days of PTO to start with, an increase after one year. Plus sick time.
• Comprehensive Insurance – Employer-paid medical, dental, and vision coverage for the employee.
• Family Coverage Options – We offer prorated plans for employees who choose to add dependents to their insurance.
• Fast-Tracked Benefits – Insurance plans begin on the first of the month following your date of hire.
• Financial Security – Employer-funded Basic Life and AD&D insurance.
• Retirement Planning – 401(k) with a company match of up to 4%.
• Comfortable Work Environment – Conduct your duties in a temperature-controlled, air-conditioned laboratory workspace.
• Community Connection – Opportunities to participate in volunteer outings.
• Professional Stability – Work for an established organization (since 1975) in a quiet, focused lab environment.

Immunology Consultants Laboratory, Inc. (ICL) is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

ICL conducts a thorough background check on all potential hires, including education verification and references.

Founded in 1977 as a family-owned laboratory, Immunology Consultants Laboratory, Inc. (ICL) has a long history of stability and growth in the Portland, Oregon area. We have evolved from our R&D roots into a thriving IVD lab, but we have never lost our commitment to our team. We offer a quiet, focused, and comfortable laboratory workspace that supports professional stability, continuous improvement, and the production of diverse, high-quality diagnostic products.

Company Description

Founded in 1977 as a family-owned laboratory, Immunology Consultants Laboratory, Inc. (ICL) has a long history of stability and growth in the Portland, Oregon area. We have evolved from our R&D roots into a thriving IVD lab, but we have never lost our commitment to our team. We offer a quiet, focused, and comfortable laboratory workspace that supports professional stability, continuous improvement, and the production of diverse, high-quality diagnostic products.