Human Resources Absence Management Manager

Job Responsibilities:

• Oversee the day-to-day operations of the Absence Management team
• Ensure absence programs are administered consistently
• Track employee absences for leaves of absence
• Coordinate numerous components of the various absence programs and serve as the liaison with our Corporate Benefits Team, colleague, disability vendor and other stakeholder groups
• Collaborate with functional and technical teams to assist in researching, coordinating and implementing process improvements to the leave programs
• Communicate and document complex details in an understandable manner for colleagues
• Manage the ongoing administration of the PTO program including supporting escalations from the Tier 1 Delivery team and developing content for a strong Tier 0
• Manage and approve the preparation of bi-weekly and semi-monthly leave data for payroll
• Respond to any errors in payroll by reviewing past records and making any wage corrections or adjustments when necessary
• Evaluate the accuracy of timesheets submitted for leaves of absence/verify timesheet records and consult colleagues about any discrepancies
• Perform data audits, report results, and follow up actions such as corrective and preventative actions
• Answer employee questions about leave entitlements and/or balances
• Identify and implement efficiencies in the regional absence management processes
• Work on special projects as required

Skills:

• Associate degree, or BS/BA in Business Administration, Human Resources or a related field
• 5+ years of related employee benefits administration experience and familiarity with regulations such as FMLA and state disability plans
• 3+ years of management experience (management in a remote environment a plus but not required)
• Advanced computer skills, including, but not limited to, Microsoft Office, Oracle, ServiceNow, SharePoint and automation (these HR systems are a plus but not required)
• Payroll experience a plus
• Strong skills in mathematics
• Willingness and ability to work independently and on a team
• Must be accustomed to a fast paced, high volume environment with deadlines and last-minute requests
• Project management skills
• Self-starter and quick learner
• Ability to prioritize requests and duties
• Excellent communication skills, both verbal and written
• Must be detail-oriented

Education/Experience:

• Associate degree, or BS/BA in Business Administration, Human Resources or a related field