Medical Assistant Multispecialty Advanced Clinical Associate

Inova Health Center in Oakville is looking for a dedicated Multi-Specialty Advanced Clinical Associate (MACA) - MA to join the team. This role will be Full-Time.


Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
As a Multispecialty Advanced Clinical Associate (MACA) provides clinical patient care as well as clerical and environmental control services, in accordance to established policies and procedures in clinical practice for several assigned specialties. Collaborates with physician/staff to provide coordinated, safe, and compassionate care for patients while ensuring a friendly and efficient process. Responsible for patient scheduling, conducting insurance verifications and providing financial counseling when assigned. Ensures timely communication to management and providers of matters related to patient/complaints flow, follow-up appointments, and referrals. Utilizes information to continuously improve patient care and practice while enhancing outcomes.
Performs general patient care responsibilities including checking schedules and organizing patient flow; assisting patients as needed with walking, collecting specimens, phlebotomy, administering injections, assisting physicians/nurses; Performs pre-visiting planning as indicated by the physician for the vulnerable population as indicated.
Fulfills clerical responsibilities as assigned which may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc. Organizes medical records, including lab results, progress notes, etc. Scans necessary medical information into the chart readying the chart for the patient's encounter. Instructs patient in basic testing requirements, e.g., clean catch urine, EKG, phlebotomy, pap tests, etc.
Fulfills environmental responsibilities as assigned which may include setting up instruments and equipment according to protocol; cleaning exam/procedure rooms, instruments, and equipment between patient visits; ordering, sorting, and storing supplies; Follows guidelines for point-of-care testing, EKG techniques, and phlebotomy, as per manufacturer's requirements for equipment.
Assists with the identification of actual and potential risks to patient safety. Ensures equipment is in proper working order.
Reports patient safety issues to the physician and practice manager in a timely manner and recognizes when escalation is needed and involves others in the problem-solving process when additional input is needed.
Actively participates in clinic huddles and offers suggestions to better meet the needs of the patients and the clinic flow. Participates actively in quality improvement initiatives and understands the importance of quality improvement.
Identifies and communicates payroll authorization and referral requirements to patients; Communicates scheduling changes to patients, staff, physicians, and patient representatives in a timely and professional manner.
Years of Experience: Minimum of 2 years of clinical experience AND 2 years of healthcare/hospitality experience
Education: High School diploma or equivalent
Certifications: Certified Medical Assistant & BLS Required
Proficient in English, verbal and written communication skills and computer skills required.

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. xywuqvp

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.